Hilton Garden Inn Zhuhai Hengqin

Hilton Garden Inn Zhuhai Hengqin Reviews

Hilton Garden Inn Zhuhai Hengqin

No. 398 Houpu Road, Hengqin New Area, Xiangzhou District, Zhuhai, Guangdong, ChinaView hotel details
Hilton Garden Inn Zhuhai Hengqin
Hilton Garden Inn Zhuhai HengqinHilton Garden Inn Zhuhai HengqinHilton Garden Inn Zhuhai Hengqin
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Guest Reviews of Hilton Garden Inn Zhuhai Hengqin

9.2/10
Very Good
3602 review
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(3602)
Positive reviews(3534)
Reviews with photos/video(936)
Friendly front desk staff(592)
Delicious breakfast(385)
Offers pick-up/drop-offs(189)
Clean pool(118)
Great swimming pool(118)
Nice sea view(40)
Delicious buffet(34)
Children's amenities available(33)
Negative reviews(68)
Anonymous User
King Guest Room
Stayed in Jan 2026
Family
2 review
10/10
Outstanding
Posted on Feb 4, 2026
Lucia at the front desk provided excellent service, making check-in a breeze. The hotel facilities are well-equipped, and the staff are very patient. During breakfast, my baby needed to use the restroom. When we returned, it was close to the end of breakfast service, and there wasn't much food left. To my surprise, a staff member had prepared a large plate of pasta and a few dumplings for us. Five-star rating!
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Response from Property: 感謝您對珠海橫琴希爾頓花園酒店的點評。我們一直努力確保為客人帶來難忘的入住體驗。我們都關注每一位客人的需求。酒店每天提供新鮮、美味、健康的早餐。五樓還有24小時便利店，販售各類飲料、零食和小商品。讓您足不出户便可輕鬆選購，享用美味。酒店樓下有樂購超市，滿足您更多選擇。酒店周邊有橫琴·中央滙美食廣場和橫琴蠔生態園，打的士大約15分鐘。我們真誠的感謝您的入住，也萬分榮幸的期待您能再次光臨珠海橫琴希爾頓花園酒店。
Chunzhu🎋
King Guest Room
Stayed in Dec 2025
Couple
99 review
10/10
Outstanding
Posted on Jan 7, 2026
The Hilton is great. My partner and I have been coming here for the past two years, and our last goodbye was also here. There are so many memories here that it just feels wrong for things to have ended this way. I miss him and will definitely come back again, by myself this time! I wish everyone finds their true love and lives happily ever after. The oranges were delicious, but a bit bitter. I won't eat them again, too bitter...
Original textTranslated by Google
Response from Property: Dear Chunzhu Guest, thank you for your recognition and heartfelt sharing. It has been an honor to accompany you through a period of time. May time treat you kindly, and may lovers be united in marriage. The Hilton Garden Inn Zhuhai Hengqin will always be your warm harbor, and we look forward to meeting you again!
Patrick
Boutique Queen Room
Stayed in Sep 2025
Couple
28 review
10/10
Outstanding
Posted on Oct 6, 2025
The hotel was so nice clean and it smells great Robin and Iris was so nice to me the breakfast is great is a nice place i will recommend to visit i will surely come back
Response from Property: 感謝您選擇入住珠海橫琴希爾頓花園酒店，並給我們留下如此暖心的評價。能與您相遇，是我們的幸運，更開心的是，您正好感受到了我們用心的服務。✨ 您的支持讓我們充滿動力，也讓我們的工作更有意義。期待下一次再次與您相逢，也許還能為您準備一份小驚喜，讓旅途的每一刻都更温馨。祝您天天都有好心情
tennnnny
Twin Guest Room
Stayed in Aug 2025
Travelling with friends
7 review
8.5/10
Very good
Posted on Sep 14, 2025
This is one of the few quality hotels on Hengqin Island. The breakfast selection is extensive, service is prompt and efficient, and the rooms are of a consistently good standard. It's about a 15-minute drive to Hengqin Huafa Mall and also very close to Hengqin's most beautiful sunset viewing spot. I highly recommend staying here if you're planning to watch Macau's fireworks from Hengqin. When the fireworks conclude, traffic leaving the island can be heavy, but while others are stuck in queues, you'll already be relaxing back at the hotel!
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6/8
Response from Property: Thank you for choosing to stay at Hilton Garden Inn Zhuhai Hengqin and for leaving us such a heartwarming review. We are fortunate to have met you, and even more delighted that you have experienced our dedicated service. ✨ Your support motivates us and makes our work even more meaningful. We look forward to seeing you again next time, and perhaps even preparing a little surprise for you to make every moment of your trip even more heartwarming. Wishing you a good mood every day.
Kikibuhekeke
King Guest Room
Stayed in Aug 2025
Couple
7 review
10/10
Outstanding
Posted on Sep 6, 2025
Absolutely fantastic! The front desk staff were incredibly welcoming, and the service was warm and attentive throughout. The hotel was spotlessly clean, and our room was cozy and spacious. Its location is superb, especially for visiting Chimelong Ocean Kingdom, which made our trip incredibly convenient. The rooms offer excellent value for money and are very comfortable. Breakfast was also quite decent. They even offer a shuttle service that you can book. Overall, our stay was wonderful. Highly recommend!
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6/9
Response from Property: Thank you for choosing Hilton Garden Inn Zhuhai Hengqin. The hotel is located in the Hengqin International Science and Technology Innovation Center, encompassing the China-Latin America Economic Cooperation Zone and Lingnan Style Street. The hotel is approximately 15 minutes from Zhuhai Chimelong Ocean Kingdom and a 10-minute drive from Hengqin Port. Hengqin Mangzhou Wetland and StarLand Hengqin Camping Park are a 5-minute drive away. The hotel offers a free shuttle bus to Zhuhai Chimelong Ocean Kingdom, which must be reserved in advance with the front desk. The hotel's convenient location and high-quality service make it an ideal choice for both business and leisure travelers.
Guest User
Twin Guest Room
Stayed in Jul 2025
Business traveller
20 review
8.5/10
Very good
Posted on Aug 31, 2025
The hotel is conveniently located near Hengqin's most beautiful sunset photo spot, offering panoramic sea views. The service was good, and the lobby design truly lives up to the Hilton brand. However, the room facilities were quite dated, with stained carpets, and unfortunately, a leaking sink drain. This was rather disappointing.
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6/7
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Zhuhai Hengqin and for your positive review of our hotel services. We are delighted that you enjoyed our warm, sincere, and efficient service. We hope you will continue to support us and strive to provide you with an even better service experience. Your support is our driving force for progress. We hope to see you again soon and wish you a safe journey and a happy life!
Guest User
King Guest Room
Stayed in Jul 2025
Family
7 review
9.0/10
Great
Posted on Aug 30, 2025
I received a complimentary room upgrade from the front desk. They also provided breakfast vouchers, and the breakfast spread was generous and delicious. However, the location is a bit out of the way. My five-star rating is specifically for the hotel management; I'm deeply grateful for their consideration and support for people with disabilities by employing them, as this offers them invaluable social affirmation.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Wangbingkuan
Twin Guest Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 28, 2025
The room was clean and quite spacious. For those driving, underground parking is available, but check-in is on the fifth floor. There are several small eateries nearby, and the hotel also offers 24-hour dining. The views are expansive, and it's very quiet. Chimelong is just a 10-15 minute drive away. The hotel provides a generous breakfast, making it perfect for a self-driving trip to Chimelong.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Zhuhai Hengqin and for your positive review of our hotel services. We are delighted that you enjoyed our warm, sincere, and efficient service. We hope you will continue to support us and strive to provide you with an even better service experience. Your support is our driving force for progress. We hope to see you again soon and wish you a safe journey and a happy life!
Guest User
Panoramic Twin Room
Stayed in Jul 2025
Couple
27 review
10/10
Outstanding
Posted on Aug 27, 2025
The room was impeccably clean, odor-free, offered an expansive view, and the bedding was pristine. The front desk staff were incredibly warm and welcoming. Even the AC technician was responsible, thorough, and very friendly. The buffet featured a rich variety of delicious dishes, and the dining area provided a great view in a comfortable setting.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at the Hilton Garden Inn Zhuhai Hengqin and for your feedback on our accommodation services. We are delighted that you enjoyed our warm, enthusiastic, sincere, and efficient service. We hope you will continue to support us, and we will strive to provide you with an even better service experience. Your support is our motivation, and we look forward to seeing you again soon. We wish you a pleasant journey and a happy life!
Anonymous User
Twin Guest Room
Stayed in Jul 2025
Business traveller
5 review
10/10
Outstanding
Posted on Aug 26, 2025
The room was clean and felt very cozy. The views were spectacular, with the sea practically at our doorstep. The hotel staff provided excellent service, and amenities were always promptly replenished. Breakfast was bountiful, offering a wide variety of options. Aria provided excellent service.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Guest User
Boutique Queen Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 26, 2025
Our room on a high floor was clean and beautiful, boasting a stunning 270-degree window view. The hotel's quiet location makes it an ideal sanctuary to unwind after spending time in a bustling city. A special shout-out to Winnie at the front desk for her excellent service!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海橫琴希爾頓花園酒店並且對於酒店住宿服務給予的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Guest User
King Guest Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 25, 2025
We were very satisfied with our stay during this trip. The service from the lady at the front desk was absolutely fantastic; she was very thoughtful in providing amenities for our children. After our first night, we wanted to switch to a room with a better view, and she enthusiastically helped us arrange a high-floor room, even giving us a small complimentary gift 🎁. If we visit Hengqin again, we would definitely choose to stay here 👍.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at the Hilton Garden Inn Zhuhai Hengqin and for your feedback on our accommodation services. We are delighted that you enjoyed our warm, enthusiastic, sincere, and efficient service. We hope you will continue to support us, and we will strive to provide you with an even better service experience. Your support is our motivation, and we look forward to seeing you again soon. We wish you a pleasant journey and a happy life!
Guest User
King Guest Room
Stayed in Jul 2025
Family
5 review
8.2/10
Very good
Posted on Aug 19, 2025
Cons: 1. The facilities are quite dated and in need of an upgrade. Our room had a noticeable musty smell, and the carpets weren't very clean. 2. The TV wasn't a smart TV, and the channel selection was quite limited. 3. Dining and takeout options in the surrounding area are extremely scarce. Pros: 1. The service was excellent; staff were highly responsive and genuinely enthusiastic in addressing any issues. 2. It was truly inspiring to see that the hotel employs individuals from vulnerable groups, showcasing a strong sense of corporate social responsibility. 3. They offer a complimentary, fixed-schedule shuttle service to Chimelong Ocean Kingdom.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay here and for sharing your detailed feedback. We are delighted that you appreciate our team's service and enthusiasm, and recognize the hotel's efforts in social responsibility and shuttle service. This is a great encouragement to us. We have carefully noted your concerns regarding aging facilities, room odors, carpet cleaning, and the limited TV program selection, and will gradually work to upgrade and improve these aspects. Given the limited surrounding amenities, we will also strive to provide guests with more information on dining and transportation options. Thank you for your valuable feedback. We will continue to work hard to improve our facilities and services, and look forward to providing you with an even more comfortable stay in the future. Have a pleasant stay! —Front Office Manager
Guest User
King Guest Room
Stayed in Jul 2025
Business traveller
3 review
10/10
Outstanding
Posted on Aug 18, 2025
Had an extremely satisfying trip. The hotel in Hengqin is uncrowded and offers a wonderfully peaceful and quiet atmosphere. There were attractions nearby, though I unfortunately didn't get a chance to visit the Camping Town. The staff, however, were incredibly helpful and even presented us with a small gift. The room upgrade was fantastic; the room itself was beautiful. I will definitely choose to stay here again on my next business trip.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at the Hilton Garden Inn Zhuhai Hengqin and for your feedback on our accommodation services. We are delighted that you enjoyed our warm, enthusiastic, sincere, and efficient service. We hope you will continue to support us, and we will strive to provide you with an even better service experience. Your support is our motivation, and we look forward to seeing you again soon. We wish you a pleasant journey and a happy life!
Guest User
Panoramic Twin Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 17, 2025
The hotel boasts a modern design, and the rooms are impeccably clean and tidy. The staff are incredibly attentive, polite, and their service is truly outstanding. They readily provide extra blankets, cotton swabs, and other daily essentials free of charge. The indoor swimming pool is a great amenity, and our kids absolutely loved it. Breakfast was delicious and offered a wide variety.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at the Hilton Garden Inn Zhuhai Hengqin and for your feedback on our accommodation services. We are delighted that you enjoyed our warm, enthusiastic, sincere, and efficient service. We hope you will continue to support us, and we will strive to provide you with an even better service experience. Your support is our motivation, and we look forward to seeing you again soon. We wish you a pleasant journey and a happy life!