No.888 Shilong, Shilong Village, Lianzhou Town, Doumen District, Zhuhai, Guangdong, ChinaView Hotel Details
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Lingnan Dadi Baicaoyuan Shunshuiju Hotel Guest Reviews
4.3/5
239 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(239)
Positive reviews(217)
Reviews with photos/video(112)
Awesome rooms(58)
Classy environment(36)
Perfect for kids(36)
Large rooms(7)
Friendly front desk staff(7)
Has rooms for families(5)
Loved the view(5)
Convenient parking(5)
Negative reviews(22)
yokotai
Rural Double Bed Room
Stayed in Feb 2024
Other
4 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Good!
Response from Property: 尊敬的賓客:您好!非常感謝您對順水居酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着,歡迎您隨時回來。
Guowangbobo
Loft
Stayed in Feb 2024
Family
9 review
3.2/5
Posted on Mar 31, 2024
The room is basically hygienic, but there is a bit of a sewage smell in the toilet cubicle. Pour some water to solve it yourself. It is understandable that there are more mosquitoes in the suburbs, so bring more anti-mosquito tools.
The dinner was quite satisfactory, but the price was slightly high.
There are few food choices for breakfast, so don’t expect too much.
There are many game facilities, but many items require payment.
It's good to feed small animals. The animal management is very good, hygienic and smell-free.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will distribute them to relevant departments to improve service quality. If you come here next time, we hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again!
Guest User
Family Friendly Room - 1-Bedroom, Near River, Courtyard-View (Whole Building)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Beautiful environment and quiet
Had a very happy day
There was a small problem with the door lock the next morning.
Customer service solved it quickly
Very satisfied, will stay there again next time
Full marks for the politeness and reception of the service staff
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life.
Yyyyyyyyyyyyyyyyyy
Rural Double Bed Room
Stayed in Feb 2024
Family
14 review
3.5/5
Posted on Mar 18, 2024
The service was excellent! The service was excellent! The service was excellent! The service was excellent! The service was excellent! The service was excellent! The service was excellent! The service was excellent! The service was excellent! The service was excellent!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life
🎐qi₅₂₀¹³¹⁴
Guestroom - 2-Room (1 living room)
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Environment: The hotel is mainly in one word
Quiet, birds chirping and cicadas chirping everywhere
Service: The most praiseworthy thing is that the front desk staff helped order takeaways and taxis. They were warm and courteous.
Hygiene: It can be considered neat and clean
It is recommended to set up more restaurants. The restaurants are too small and there is no choice. There is basically no one to eat after 6 o'clock.
Lingnan Dadi Baicao Garden sightseeing ticket for four people: Sightseeing car costs 80/hour, but only WeChat payment is accepted. You can only walk through the park on foot. In addition, the sun is too strong, and it is almost 5 o'clock before you finish playing, and you are sweating.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and all kinds of recognition and feedback on Shunshuiju Hotel. Everything we do is only to bring a different holiday experience to every guest. We are really very happy to see your satisfaction and affirmation. We will continue to work hard and be ready to welcome you back at any time.
Anonymous User
Family Friendly Loft
Stayed in Jun 2023
Family
89 review
5.0/5
Outstanding
Posted on Sep 6, 2023
The hotel is good and the place is suitable for children to relax. The food in the restaurant is average, but the next decent restaurant takes half an hour to open, which is only acceptable. not bad.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and all kinds of recognition and feedback on Shunshuiju Hotel. Everything we do is only to bring a different holiday experience to every guest. We are really very happy to see your satisfaction and affirmation. We will continue to work hard and be ready to welcome you back at any time.
Guest User
Loft
Stayed in Apr 2023
Family
2 review
5.0/5
Outstanding
Posted on May 22, 2023
The WeChat waiter patiently answered questions. The environment is beautiful. It is quiet at night and the birds are chirping in the morning. The service is good and hygienic. The room is elegant and comfortable. I am very satisfied. The only shortcoming is that there is no refrigerator. I hope it will be improved in the near future. Thank you very much. The waiter who has delivered items many times is very polite and smiles. No tipping required, worthy of bonus
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Shunshuiju Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with more comfort. Warm stay experience. Looking forward to your visit and patronage again!
TSZ KWAN
Rural Twin Room
Stayed in Mar 2023
Family
15 review
4.5/5
Great
Posted on Apr 10, 2023
I booked two twin rooms, both with different decoration designs. But the bathroom part is basically the same, with a dry and wet separation design. Unfortunately, the toilet space is very narrow. If you sit on it and close the door, the door will most likely touch your knees. Taller people may not be able to close the door due to their knees. On the contrary, the wash basin is very wide, and it may be better to put two wash basins.
Most of the employees in the restaurant, front desk, and amusement park have good attitudes. And most of them speak Cantonese, which is more friendly to Hong Kong people.
The restaurant attached to the hotel has fewer food styles and not many dinner options. But the portions are large and the price is moderate. The breakfast buffet also has very few options, not even basic scrambled eggs or omelettes, only fried eggs. There were no salads, soy milk, coffee or juice provided. There are only milk, tea, two or three kinds of buns, two or three kinds of hot food, stir-fried vegetables, fried noodles and white porridge.
The admission ticket that comes with the room can be used on the day of check-in and departure. Guests can enter the park through a passage next to the hotel and restaurant without going through the park's gate. However, the attitude of the doorman at this passage is not very friendly. For example, a staff member said that the park closes at 5 o'clock, but guests can still enter the park for a walk through the hotel passage. However, when they arrived, the doorman ignored him and said he had not heard of it when asked. It's okay. The next day I went there with an attitude of being unwilling to pay attention.
There are many amusement park facilities, but after the rain it was muddy everywhere. Many of the amusement park facilities were stained by tourists and were difficult to use. Some of the equipment was dilapidated and broken but had not been repaired or cleaned. The shooting game section only has ten bullets for 20 yuan, which is too few for ordinary air guns, and ten bullets for machine guns are too stingy. The only fun outdoor paid facility is the rainbow slide.
As for the indoor amusement park, the free admission part is pretty good, and most of the facilities are suitable for children to play and take photos. For the paid part, DIY is more recommended. The price is reasonable and the experience time is enough. What is worthy of praise is the waitress in charge of DIY. Even during lunch time, she came over to do the DIY experience with us. Her attitude was patient and attentive. Although the price is not expensive compared to the restaurants in the park, the taste is really terrible.
There are two points that I really care about and hope the store can improve. First, the hotel is located in a remote area but does not provide a convenience store. There is only a drink vending machine next to the parking lot at the entrance. Second, the hotel needs a passage to enter the park, but there is no passage to the indoor pavilion that can protect it from the sun and rain. There is basically nothing you can do on a rainy day.
Original TextTranslated by Google
6/16
Response from Property: Dear guests: Hello! Thank you for choosing Shunshuiju Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with more comfort. Warm stay experience. Looking forward to your visit and patronage again!
Kuailedetuzia
Family Friendly Room - 1-Bedroom, Near River, Courtyard-View (Whole Building)
Response from Property: 尊敬的貴賓,首先,非常感謝您抽出時間來分享您的住宿體驗,我們非常珍視每一位客人的意見和建議,因為這有助於我們不斷改進服務質量。關於您提到的房間預訂後不能取消的問題,我們深表遺憾。確實,我們的預訂政策在某些情況下可能顯得不夠靈活,特別是在面對突**況如您所經歷的孩子生病時,這一點尤其明顯。我們會將您的反饋作為重要的參考訊息,考慮如何在未來調整我們的政策,以便更好地服務有特殊需求的客人。至於葯店問題,我們也意識到周邊設施對於帶小孩的家庭來説非常重要。我們將探索與附近葯店合作的可能性,或者考慮在酒店內提供一些基本葯品的服務,以備不時之需。對於前台服務態度不佳的情況,我們感到十分抱歉。良好的客户服務是我們的首要任務之一,顯然,在您的案例中我們沒有達到這一標準。我們會加強對員工的培訓,確保每位客人都能感受到專業、熱情的服務。同時,很高興聽到您喜歡我們的環境以及百草園門票給您帶來的樂趣。我們將繼續努力提升整體體驗,包括增加更多適合家庭的免費或低成本活動項目。客人如果有遺漏物品,工作人員有拾到,會配合將物品歸還給客人哦~再次感謝您的寶貴反饋,希望未來有機會為您提供更加完美的服務體驗。
Response from Property: 感謝您對我們住宿的評價和寶貴建議,我們非常高興聽到您覺得房間整體上是乾淨的,並且喜歡房間的原木風格設計。對於您提到的洗手間較小以及洗澡間門口沒有額外的門或屏風的問題,我們會考慮如何改進以提供更加私密和舒適的環境給我們的客人。關於您提到的洗完澡後需要讓房間內的人暫時離開去樓上的情景,我們理解這可能帶來的不便,會考慮在未來的裝修或佈局調整中增加一些解決方案來提升客人的居住體驗。此外,很高興得知您認為房間非常適合兩大兩小的家庭入住,並且對附近的娛樂活動感到滿意。我們推薦購買套票的建議也會傳達給更多的客人,以便他們能夠充分利用周邊的資源,享受更豐富的旅行體驗。如果您將來還有機會訪問我們這裏,或者有任何其他建議或需求,請隨時與我們聯繫。我們期待為您提供更加優質的服務。再次感謝您的反饋!
Response from Property: 尊敬的貴賓,首先,我們非常感謝您抽出寶貴的時間向我們反饋您的入住體驗。對于未能達到您的期望,我們深感歉意。關于您提到的房間景觀問題,我們非常理解您對此感到失望。我們的目標是確保每一位客人都能享受到如宣傳圖片所示的美好景色。顯然,在您的案例中,我們沒有做到這一點。爲此,我們承諾將重新審查所有房間的描述和照片,確保它們准確無誤地反映出實際提供的服務和設施。針對設備狀況和服務質量的不滿,我們將立即采取行動進行改進。我們已經安排了專業人員對相關設施進行全面檢查與維護,並加強員工培訓,以提升服務水平。爲了彌補此次不佳的體驗,我們希望能爲您提供一次補償機會。例如,下次入住時可享受一定的折扣或免費升級至更高檔次的房間。如果您願意再次光臨,我們將竭盡全力確保您的滿意度。最後,再次爲給您帶來的不便表示誠摯的歉意。我們真誠希望有機會能夠改善您對我們服務的看法。如果方便的話,歡迎您通過客服渠道與我們聯系,以便進一步溝通解決方案。祝您生活愉快!
tinanic
Family Friendly Loft
Stayed in Jan 2025
Family
13 review
5.0/5
Outstanding
Posted on Feb 12, 2025
房間乾淨舒服
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Response from Property: 您好!非常感謝您對順水居酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着,歡迎您隨時回來。
Response from Property: 尊敬的貴賓,非常感謝您抽出寶貴的時間給我們提供如此正面的反饋!我們非常高興得知您對我們酒店的設施、服務、環境以及衞生各方面都非常滿意。您的肯定是對我們團隊最大的鼓勵和支持。我們一直致力於為每一位客人提供最優質的服務和最舒適的住宿體驗,您的滿意就是我們最大的成就。關於酒店泳池一般開着晚上,我們的初衷是想讓您把白天的遊玩時間放在園區內,園區佔地400餘畝,每個遊玩項目應該值得去體驗遊玩~
Response from Property: 尊敬的客户,首先,我要對您給予我們的肯定和鼓勵表示衷心的感謝。您的好評是對我們工作的最好肯定,讓我們深感榮幸和激動。您提到的裝修風格和自然環境,這是我們酒店的兩大特色,旨在為客人提供一個舒適、自然、寧靜的住宿環境。同時,我們也非常注重環保和可持續性發展,以保護這片美麗的自然環境。我們酒店配套設定豐富,住店還可以2天不限次數遊玩百草園。最後,我要再次感謝您選擇我們的酒店,並給予我們如此高的評價。我們會繼續努力,提供更優質的服務和更舒適的住宿體驗。同時,我們也期待您的再次光臨,我們相信您會再次享受到我們在各方面的服務。