The hotel looked a bit old inside but perfect for mountain view. We requested a room with a mountain view of Jungfraujoch, and we were so delighted that even though we didn't get a double bed but two single beds with a balcony. The swimming pool and jacuzzi, including saunas, were a bonus with varieties of tea available by the jacuzzi. The hotel is just 1 min walking distance from the wengen station, easy access to Lauterbrunnen, Jungfraujoch, and grindlewald. The breakfast buffet was all right, I wouldn't say it was top notch considering the price. I would definitely recommend it and would love to stay in the future.
We had experienced a disturbance almost all night from a raucous guest just above us, room 209. Constantly banging. We tried to call reception so many times to complain, but no one answered my call. That was so disappointing. We couldn't sleep all night. I felt the noise could easily be heard from neighbour guests.
Overall, it was a really nice hotel to stay in a perfect location.
We were traveling as a family and had specifically booked a family suite. This room was reserved more than a month in advance, and the price was quite high. However, we were very upset on the day of check-in, as the suite we were given was absolutely not the Executive View Suite I had booked. Although it was a suite, there was absolutely no view. After a long back-and-forth, with a lot of help from Trip.com customer service, we were moved to a different suite, but it still wasn't the room type I had originally booked. Since we were staying for two nights, we were moved to yet another suite on the second night, which finally matched the room type I had booked.
The hotel itself is good and highly recommended. The location is excellent, and after all, it's a five-star luxury hotel. However, the front desk staff was unfriendly on the day of check-in, which led to a very poor check-in experience.
The hotel's view was truly spectacular, but I was genuinely bewildered by the quality of the facilities here. The basic amenities fell far short of what you'd expect from a four-star hotel back home. The bathroom, in particular, was incredibly basic. Our deluxe king room only came with two small, thin blankets and no proper duvet, and we had to make do with these for four days. We were on our honeymoon... The bed was made of two single beds pushed together, constantly leaving an uncomfortable gap in the middle. Unless we repeatedly asked for it, there was no housekeeping service for consecutive nights. Breakfast was marred by an excessive number of flies, which I understand is a common issue in Switzerland. However, the view outside the window was absolutely stunning. I rarely write such detailed reviews, but I felt compelled to share my profound experience.
There is nothing to say about the location. The main thing to go to this place is to take the cable car. I didn’t remind you when I made the reservation. Fortunately, we arrived not very late. I drove up the mountain directly, but it turned out that the car couldn’t go up, so I went down obediently and took the cable car up. , After a few hours of tossing around, I didn't check in until 11 o'clock. 😅
It was a truly delightful stay. The room had a fantastic view, with a fantastic view of the hillside and snow-capped mountains in the distance. The First Mountain cable car station was about a 10-minute walk away. The front desk was very friendly, and the room was warm, clean, and tidy. The breakfast was also quite varied, and the bread and cheese were highly recommended! My mom even said the bread was the best we've had at any hotel in Europe. The price was also quite good compared to other similar hotels. I highly recommend this hotel for anyone visiting Grindelwald!
Located quite far uphill and far from train station, you will rely on bus 122 to reach / leave the hostel, which only operates until around 6pm. The view from the hostel is not bad, with quite a large outdoor area. The building itself is an old wooden structure and it is very easy to hear the noise from other rooms. Only two toilets / shower rooms per gender per floor but so far it is ok. Just be reminded that there is no individual electric socket for each bed and the lamp above the bed does not seem to work.
Accommodation is very nice, everything clean, high quality. Everything available. The guests have their absolute peace. very nice, we've been to Scwendihus several times and it's very nice!
Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
This is a very great hotel, with excellent service
Just few minutes walk from the station, upon check-in they will provide you with everything you need to know about your stay
Feel free to ask them anything you need, they have very good service & will explain to you in detail.
They are very sweet to send us a card with their chocolate souvenir, this makes us feel so great
Thank you for everything we have during our stay!!!!
Amazing
52 reviews
9.6/10
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TWD 10,201
per night
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8.7/10
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WWanderfieVery nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes.
GGuest UserGreat Location with a nice comfortable bed and bedding. They provided free pastries and fruits which is a thoughtful touch. However the staff weren’t very clear with what the paid breakfast was included. You need to pay 22 CHF for a boiled egg (not freshly boiled), a small yogurt and a bad cheese stick. Definitely not worth to have the breakfast there.
LLiliThe view from the window is very nice. The staff are very nice as well. But the room suffers from the noise from other rooms. If people come back late or wake up early you can hear their movements and talks. I was waked up in the early morning. But what more you can expect in this price.
TTurkiLocation: Excellent — centrally located and close to all essential services.
Cleanliness: Very good — rooms are well-maintained and regularly cleaned.
Family-Friendly: Highly suitable for families, with a quiet environment and comfortable amenities.
ししん太The front desk staff were all friendly and left a good impression.
At first glance, it looked more like an ordinary private home than a hotel, but considering the location it was relatively easy to find and I didn't have to wander around looking for it.
The rooms were clean and safety was well ensured. If I had to point out a drawback, it would be that the shower and toilet were shared.
I happened to be in a room next to them so it wasn't too inconvenient.
Looking out the window with a small balcony gave me a sense of calm.
(The photo shows the building diagonally opposite the hotel window.)
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