The Balcony

Good wine, good service, highly recommended

The overall dining environment is very good. There are not many types of food at noon. The beef is a bit dry, and it is difficult for the elderly with bad teeth to eat. The salmon is OK. When customers get coffee at the coffee bar, they will provide latte art service. You can see that they are learning very hard! After all, they are not professionals, and it is very good to be able to do this. Let's talk about the bad things. When I went to the dessert area to get food for the first time, I felt that the lady in the dessert area was very unhappy and gloomy. The second time I went to get ice cream, she was serving desserts and asked me to wait a moment. I stood there for three minutes and finally decided to go to the bathroom first. After I went to the bathroom and walked around the restaurant, she was still serving desserts there, and she took notes from time to time! I was a little unhappy at the time and asked her if she was the only one here? She said yes. At this time, she didn't realize what I meant, and maybe she didn't want to understand! Please wait a moment! ! I waited for at least more than 6 minutes! ! She was still telling me to wait a moment, and there was no "sorry" throughout the whole process! Does it take so long to serve dessert? You are still taking notes with a pen, so shouldn't you do the kitchen inventory during lunch? ? ? Is this the hotel's requirement? Do you have to record which variety and how many desserts are served every time? ? ? You don't need to greet the waiter with a smile, but at least don't look gloomy. As a service industry, you should at least learn how to manage micro-expressions! I'm here to eat, not to see your face or accommodate your work. You can't let customers wait for more than 5 minutes when dining in a three-star hotel, let alone a five-star hotel. The experience will go down immediately! ! !

Very good, authentic taste, all freshly made.

The environment in the store is very good, clean and spacious, the service is also very good, especially the supervisor Sun Xuefei is very considerate of customers, it's good, worth recommending

The camera is locked, and the feast begins! Come to Jinger Restaurant at Grand Hyatt Beijing Immerse yourself in the charm of the food of the Thousand Islands🍴 Let your taste buds start this wonderful Indonesian food journey! Tasting date: July 9 to July 23, 2025 ——@ The Balcony—— Grand Hyatt Beijing | Hotel 2nd Floor ​​​ #Indonesian Food #Indonesian Food Guide #Buffet that you have to queue for #This hotel buffet is awesome