Promotion Terms & ConditionsPROMOTION: These terms apply to the Go Asia campaign (the "Promotion").
THESE TERMS: This Promotion is operated by Trip.com Travel Singapore Pte. Ltd., a limited liability company with its address at 30 Raffles Place, #29-01 Singapore 048622 (”Trip.com”). By participating in this promotion, you accept and agree to these terms, the coupon T&Cs, our general T&Cs, and the decisions of Trip.com https://uk.trip.com/contents/service-guideline/terms.html?locale=en-GB&curr=GBP.
PROMOTION PLATFORMS: Trip.com mobile app, Trip.com website, and mobile website.
PROMOTION PERIOD: The Promotion starts on 29 June 2026 and ends on 31 August 2026.
5. ELIGIBILITY: The promotion is open to residents of the UK, paying in GBP. Participants must have, or create, a Trip.com account.
6. AVAILABLE OFFERS: Multiple offers will be available throughout different dates during the promotion period, including (but not limited to) the following. Please refer to the landing page for each offer’s full details.
a) Flight giveaway
i) ELIGIBILITY
The Promotion is open to residents of the United Kingdom aged 18 years old or over.
ii) PROMOTION PERIOD
The Promotion opens on 13/07/2026 00:01 (BST) (the "Opening Date") and closes on 26/07/2026 23:59 (BST) (the "Closing Date").
iii) HOW TO ENTER
To participate in the competition, the entrant must:
- Download the Trip.com app;
- Have, or sign up for, a Trip.com account;
- Complete the registration form on the dedicated giveaway landing page with required details.
Only one entry per person will be considered as valid for entry for the Promotion. Multiple entries from the same person will not increase the entrant's chances of winning. Any entries received after the Closing Date will not be accepted.
vi) NO PURCHASE NECESSARY TO ENTER OR WIN
The promotion is free to enter and no purchase is necessary. HOWEVER, ALL TAXES RESULTING FROM ACCEPTANCE OF THE PRIZE ARE THE RESPONSIBILITY OF THE WINNER, INCLUDING BUT NOT LIMITED TO INCOME TAX.
v) DETERMINATION OF WINNERS
A random drawing performed by a computer process will be conducted on 27/07/2026 12:00 (BST) by Trip.com to select winners from among all eligible entries received. Winners will be contacted on 28/07/2026 by Trip.com's official team via email using the email address on their registered Trip.com account to request the details required for the issuance of the prize. Winners will be required to confirm their acceptance of the prize by 04/08/2026 at 23:59 CEST. If a winner fails to confirm their acceptance of the prize by 04/08/2026 at 23:59 CEST, the winner will be deemed to have waived the prize and Trip.com will not be held liable to it. In this case, the prize remains with Trip.com and Trip.com reserves the right in its sole discretion to select another winner in accordance with the determination process set out above.
vi) PRIZE
- There will be 1 winner. The prize consists of:
- 2 flight tickets with Vietnam Airlines for economy class (round trip) from the UK to the following destination: Vietnam
- Flights in economy class only
- The tickets must be reserved, issued and used within the validity period from 27 June 2026 to 31 December 2026
- All tickets must be reserved and issued by 27th September.
- Seats are subject to availability and may be limited during peak season.
vii) PRIZE CONDITIONS
- The Prizes are subject to availability. Trip.com reserves the right to substitute a prize of equal or greater value. No substitution or transfer of the prize is permitted by the winner.
- The validity of the prize cannot be extended. If a winner does not use any aspect of the prize within the validity period, the prize will be forfeited.
- The tickets are personal and non-transferable. Once issued, they cannot be exchanged for any other type of consideration in money or in kind.
- No SUMA miles will be accumulated with these reservations.
- No type of insurance is included with the tickets.
- Due to the free nature of the tickets, the compensations legally provided in case of flight delay, cancellation, denied boarding, or class changes due to overbooking will not apply to passengers, as per Article 3.3 of EU Regulation 261/2004.
- The prize does not include travel insurance, the cost of transfers to and from airports or stations, food and drink, spending money, taxes or personal expenses. Arranging travel documents, such as passport, visa or proof of health/travel vaccinations and any other costs incurred in addition to those set out above and that are incidental to the fulfilment of the prize are the responsibility of the winner.
viii) PERSONAL DATA
Personal data supplied during the course of this promotion will only be processed as set out in Trip.com's Privacy Statement.
WINNERS LIST: Trip.com must either publish or make available information that indicates that a valid award took place. To comply with this obligation Trip.com will send the surname and county of the prize winner to anyone who emails promotions@trip.com. If you object to any or all of your surname, county and winning entry being published or made available, please contact us at promotions@trip.com. In such circumstances, Trip.com may still have to provide the information and winning entry on request; we will let you know if this is the case and provide more information on this when you contact us.
MISCELLANEOUS
Malicious, harmful, and otherwise fraudulent or illegal content is strictly prohibited. Trip.com reserves the right to remove any entries that do not meet the criteria established for this activity, including, but not limited to, entries that infringe the rights of others, breach any applicable laws, breach these Terms and Conditions, and any forms of commercial promotional materials.
Use of any robotic, automatic, programmed, or similar entry method or entering more than the number of times permitted will void all entries and result in disqualification. You may not use multiple email addresses, identities, or devices in an attempt to circumvent the rules. Trip.com reserves the right to disqualify entrants who engage in fraudulent, disruptive, or abusive behavior or who violate these terms.
viiii) LIMITATION OF LIABILITY
- Trip.com will not be liable for any losses, damages, expenses, costs or claims arising out of or relating to this promotion, whether in contract, tort (including negligence), breach of statutory duty or otherwise.
- Trip.com will not be responsible for: late, incomplete, or incorrect entries; an entrant's failure to receive prize notices due to entrant's spam, account settings, junk e-mail, or other security settings or for entrants' provision of incorrect or otherwise non-functioning contact information; technical, hardware, or software malfunctions, lost or unavailable network connections, or failed, incorrect, inaccurate, incomplete, garbled, or delayed electronic communications whether caused by the sender or by any of the equipment or programming associated with or used in this promotion; by any human error which may occur in the processing of the entries in this promotion; or any typographical, technological, or other error in the publishing of the offer, administration of the promotion, or announcement of the prize.
- Trip.com forgoes any liability for damages claimed by third parties based on the content of a user's entry. If an entrant's entry causes third parties to claim damages, all liability shall be borne by the entrant. In the event an entrant violates these terms and conditions that entrant automatically forfeits any prizes they are set to receive or have received under the terms of this activity.
- Trip.com reserves the right to hold void, cancel, suspend, or amend the Promotion where it becomes necessary to do so.
x) CHOICE OF LAW AND FORUM
These terms are governed by the law of Singapore, and the courts of Singapore will have jurisdiction over any dispute. This will not deprive you of any mandatory rights of your home country.
xi) CONTACT
If you have any questions or concerns regarding this activity, please contact us directly at: promotions@trip.com.
(b) COUPON OFFERS
Coupons are available to UK users paying in GBP. All coupons are limited in quantity and will be allocated on a first-come, first-served basis until the supply is exhausted. Coupons are non-transferable, non-exchangeable for cash, and their validity periods cannot be extended.
(i) £50 Off Flights from the UK to Asia (China Hong Kong Taiwan Indonesia Japan Malaysia Philippines Singapore South Korea Thailand Vietnam)
- Eligibility: Users must have a Trip.com account.
- Batch 1 Availability: 02 July 2026 (10:00 BST) – 5 July 2026 (23:59 BST).
- Batch 2 Availability: 9 July 2026 (10:00 BST) – 12 July 2026 (23:59 BST).
- Batch 3 Availability: 16 July 2026 (10:00 BST) – 19 July 2026 (23:59 BST).
- Quantity: 20 coupons released per batch (60 total).
- Minimum Spend: £500 (calculated on base fare and taxes; excludes add-ons).
- Travel Period: Departure on or before 31 December 2026.
- Redemption & Validity: Once claimed, the coupon must be used before the end of the batch period. If a claimed coupon is not redeemed within this window, it will expire and cannot be reissued.
(i) £30 Off Hotel stays from the UK to Asia (China Hong Kong Taiwan Indonesia Japan Malaysia Philippines Singapore South Korea Thailand Vietnam)
- Eligibility: Users must have a Trip.com account.
- Batch 1 Availability: 02 July 2026 (10:00 BST) – 5 July 2026 (23:59 BST).
- Batch 2 Availability: 9 July 2026 (10:00 BST) – 12 July 2026 (23:59 BST).
- Batch 3 Availability: 16 July 2026 (10:00 BST) – 19 July 2026 (23:59 BST).
- Quantity: 10 coupons released per batch (30 total).
- Minimum Spend: £500 (calculated on hotel rate, including taxes and excluding additional fees such as city taxes, resort fees, and any other applicable charges).
- Travel Period: Hotel stays on or before 31 December 2026.
- Redemption & Validity: Once claimed, the coupon must be used before the end of the batch period. If a claimed coupon is not redeemed within this window, it will expire and cannot be reissued.
(c) NEW USER PROMOTIONAL CODES
This promotion is available to UK users paying in GBP. Promotional codes are limited in quantity, non-transferable, and allocated on a first-come, first-served basis until the supply is exhausted.
(i) £400 off Flight & Hotel Bundle product (UK to China, Thailand or Japan)
- Eligibility: Strictly limited to users who have never previously made any booking with Trip.com; any flight booking, or any hotel booking on the Trip.com platform..
- Batch 1 Availability: 30 June 2026 (10:00 BST) – 5 July 2026 (23:59 BST).
- Batch 2 Availability: 7 July 2026 (10:00 BST) – 12 July 2026 (23:59 BST).
- Quantity: 10 codes per batch (20 total).
- Minimum Spend per Booking: £1,500 (calculated on base fare and taxes; excludes add-ons such as luggage, seat selection and travel insurance).
- Travel Period: Departure on or before 31 December 2026.
- Validity: Once claimed, the promo code is valid until 31 July 2026, 23:59 BST.
- Claiming: The code can be claimed and added to the user's account. Claiming the code and adding it to your user account does not guarantee availability for redemption.
- Redemption & Expiry: Codes are strictly allocated on a first-come, first-served basis at the time of booking checkout. The offer for each batch will officially end either when all available codes have been successfully redeemed or when the batch validity period expires, whichever occurs first. Claimed codes must be redeemed within their specific batch validity window; any unused codes will expire automatically, cannot be extended, and will not be reissued.
COUPON & PROMOTIONAL CODE GENERAL CONDITIONS
- Limited quantities available on a first-come, first-served basis.
- The coupon/code can only be used once and may not be combined with any other promotions or discounts.
- Once successfully applied to a qualifying booking, it shall be deemed fully redeemed and shall not be refundable, transferable, extendable or exchangeable for cash.
- The coupon is provided as a complimentary benefit and holds no cash value; no refund or compensation shall be payable in respect of cancellation, amendment, or non-use.
- Trip.com reserves the right to amend, withdraw, or terminate this offer at any time without prior notice.
GENERAL
- a. Prices are correct at publication but may fluctuate. Confirm details before booking.
- b. Travel products may carry strict change, cancellation, or refund conditions.
- c. Individual product cancellation and payment policies vary; check before booking.
- d. To the extent permitted by law, Trip.com is not liable for losses arising from participation in this Promotion.
- e. Trip.com may modify, suspend, or cancel the promotion when necessary.
- f. Users may not use multiple identities/devices to circumvent rules. Trip.com may cancel bookings for fraudulent or abusive behaviour.
- g. Personal data will be processed in accordance with Trip.Com ‘s Privacy Statement. https://uk.trip.com/contents/service-guideline/privacy-policy.html?locale=en-GB&curr=GBP
- h. These terms are governed by Singapore law; Singapore courts have jurisdiction (without affecting mandatory rights of the consumer’s home country).
- i. For enquiries, please contact Trip.com Customer Support. https://uk.trip.com/pages/support?locale=en-GB&curr=GBP