HomeAndorraWi-Fi & SIM cardsOrange World eSIM | 4G/LTE | 1GB-20GB total for 30 days | 24-hour billing | QR code
Orange World eSIM | 4G/LTE | 1GB-20GB total for 30 days | 24-hour billing | QR code

Orange World eSIM | 4G/LTE | 1GB-20GB total for 30 days | 24-hour billing | QR code

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Non-refundable
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Device info

· Network Operator: Orange

· One-time installation only


Each QR code can only be installed once. If the eSIM is removed from the device, assistance cannot be provided.

Product details

Each QR code can only be installed once. If the eSIM is deleted from the device, we will be unable to assist you. Please keep it safe and avoid deleting it.

Data usage, call duration, and SMS messages are calculated separately for each region and do not affect each other. Data usage in one region will not reduce available data in other regions. Available data may vary depending on your destination and the region you are traveling to.

※ Zone 1: 20GB + 15 Minutes Voice Calls + 50 SMS

· Europe:Andorra, Azores, Åland Islands, Germany, Austria, Balearic Islands, Belgium, Bulgaria, Cyprus, Corfu, Crete, Cyclades, Croatia, Denmark, Spain, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Isle of Man, Moldova, Norway, Netherlands, Poland, Portugal, Czech Republic, Rhodes, Romania, United Kingdom, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Switzerland, Sweden, Ukraine, Vatican City, Belarus, Bosnia and Herzegovina, North Macedonia, Montenegro, Serbia, Albania.

· Asia:China (Mainland China, Hong Kong SAR, Macau, Taiwan), Saudi Arabia, Armenia, Bangladesh, Cambodia, South Korea, UAE, Georgia, India, Indonesia, Israel, Japan, Jordan, Laos, Malaysia, Uzbekistan, Pakistan, Philippines, Qatar, Singapore, Thailand, Turkey, Northern Cyprus, Vietnam.

· Africa:South Africa, Algeria, Benin, Botswana, Burkina Faso, Cameroon, Central African Republic, Côte d'Ivoire, Egypt, Gabon, Guinea-Bissau, Guinea (Conakry), Madagascar, Mali, Morocco, Mauritius, Senegal, Tunisia, Canary Islands.

· Americas:United States, Canada, Mexico, Argentina, Brazil, Chile, Colombia, Dominican Republic, Costa Rica, Ecuador, Honduras, Nicaragua, Peru, Puerto Rico, El Salvador, Uruguay.

Oceania:Australia, Tasmania, Chatham Islands, New Zealand, French Polynesia.

※ Zone 2: 15GB + 15 Minutes Voice Calls + 50 SMS

Bahrain, New Caledonia, Kuwait, Nepal, Oman, Sri Lanka

※ Zone 3: 10GB + 15 Minutes Voice Calls + 50 SMS

Bolivia, Comoros, Republic of the Congo (Brazzaville), Ghana, Jamaica, Liberia, Mozambique, Niger, Nigeria, Uganda, Rwanda, Seychelles, Sierra Leone, Tanzania, Chad, Zambia

※ Zone 4: 5GB + 10 Minutes Voice Calls + 50 SMS

Azerbaijan, Brunei, Fiji, Iraq, Lesotho, Mauritania, Mongolia, Palestine, Panama, Papua New Guinea, Tonga, Vanuatu

※ Zone 5: 1GB + 10 Minutes Voice Calls + 50 SMS

Afghanistan, Antigua and Barbuda, Aruba, Bahamas, Barbados, Cape Verde, Cuba, Curaçao, Bonaire, Saba, Sint Eustatius, Sint Maarten (Dutch Part), Greenland, Grenada, Equatorial Guinea, Guyana, Kazakhstan, Lebanon, Anguilla, Montserrat, Turks and Caicos Islands, British Virgin Islands, Suriname, Togo, Trinidad and Tobago, Venezuela, Yemen

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Validity period
Valid for 90 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data Plan
Supports hotspot sharing
French phone number
Calls
SMS
Top-up not supported (please repurchase to continue using)
How to use
[Balance Check & Calling Instructions]
1. Check remaining data: Dial #123#
2. Check local phone number: Dial 225 to get your number.
3. Outbound call format: "+" (or 00) + Country Code + Recipient Number
Note: Omit the leading '0' of the recipient's number (e.g., to call a French number 06xxx, dial +336xxx). If you cannot make calls, try to manually switch network operators in your phone settings.
 
[Important Tips]
• Installation on the day of departure is recommended. If installed and connected to the network within the coverage area, the package duration will start immediately.
• Ensure your phone is connected to a stable mobile data network or Wi-Fi before installation.
• Turn on "Data Roaming" upon arrival at your destination to access the service.
 
[Step 1: Install eSIM]
※ Method A: One-Click Installation (Recommended)
• Open Trip.com App → Go to "Account" → "All Orders" → Tap "Install".
※ Method B: Scan QR Code or Manual Installation
Scan the QR Code provided in your voucher. If scanning fails, manually enter the SM-DP+ Address and Activation Code from the voucher.
• iPhone: Settings > Cellular > Add eSIM
• Android: Settings > Network & internet > SIMs > Add SIM (Steps may vary depending on the device model)
 
[Step 2: Activate Upon Arrival]
① Enable Plan: Go to phone settings and toggle this eSIM to "On".
② Switch Data: Set this eSIM as the default cellular data line. Disabling VPNs and configuration profiles is highly recommended.
③ Enable Roaming: Turn on "Data Roaming" and wait 1–3 minutes for the network to automatically connect.
 
[Troubleshooting: Manual APN Settings]
① If you cannot connect to the internet or share a hotspot, please set the APN manually (it usually switches automatically).
② Configuration Path (Names may vary by device):
• iPhone: Settings → Cellular → Cellular Data Network
• Android: Settings → Network & internet → Mobile network → Access Point Names (APN) → New APN
③ Enter APN: orange / Username: orange / Password: orange
④ Save settings and restart your phone.
Change & cancellation policies
Please note that the booking cannot be canceled once it is confirmed
The selected date and time cannot be modified after booking.
Important note

[eSIM Requirements]  

Device must support eSIM functionality: Dial *#06# on the dialing screen. If EID is shown, the device supports eSIM. If no EID is displayed, eSIM cannot be used.  

Device must be unlocked: Confirm with the carrier whether the device is locked to a specific network. Please ensure the device meets these requirements before purchase for proper eSIM usage.


[Setting up eSIM]  

Please install and activate the eSIM after arriving at the destination while connected to the network. Installing the eSIM in a non-destination country/region may cause the eSIM to become invalid or cause usage time to be calculated prematurely.  

If installation issues occur, please refer to the usage guide.


[Enable Data Roaming]  

Ensure the "Data Roaming" option is enabled for the eSIM.


[Network Information]  

Signal quality may be affected by factors such as location, terrain, building obstructions, number of users, and weather. Actual connectivity depends on the local carrier's coverage. If 5G is unavailable, the device will automatically connect to 4G/LTE.


[Hotspot Sharing]  

Hotspot sharing is supported, but due to device differences, it cannot be guaranteed that all devices will be able to share.


[Do not delete eSIM after installation]  

A QR Code can only be used on one device. After installation, it will be bound to that device and cannot be transferred to another device.

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

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