Disclaimer: If the travel date you booked is fully occupied or temporarily reserved for private events, our customer support will proactively contact you to discuss rescheduling options. You may also request a full refund by canceling the booking without any penalty.
[Note] The on-site reception or service staff can accommodate multilingual and multinational clients. Staff may use translation devices, not necessarily being fluent speakers. By placing an order, you acknowledge and accept this situation!
Important Notice Before Purchase [Disclaimer]: This product offers different time slots and package options. As availability may be affected by weather, system restrictions, or attraction regulations, please check inventory with customer support before placing your booking. If you book directly and the selected date is affected by force majeure factors such as system or attraction restrictions, resulting in time slot adjustments or closures, you may discuss rescheduling or a refund with customer support, but no additional compensation will be provided. Before purchasing this product, please read this notice carefully. By making a purchase, you acknowledge and agree to all terms outlined in this notice!
- Each passenger must weigh less than 90 kg. Those over 90 kg need to purchase 2 tickets and occupy 2 seats. Passengers must be over 2 years old. Seniors must have no serious illnesses and be able to walk normally.
- If the crew deems a passenger physically unfit to fly during boarding and the passenger disagrees, they may provide a medical health certificate afterwards to make up for it.
- The helicopter has three passenger seats and requires all three seats to be filled before takeoff. Customer support will arrange seat sharing, which may require on-site waiting. Couples may be separated and fly on different flights.
- Seats will be assigned by staff based on helicopter weight balance requirements.
- When taking a helicopter, no items other than mobile phones are allowed (including power banks). Please avoid wearing easily blown-away items such as hats or scarves.
- Individuals with heart disease, hypertension, cardiovascular or cerebrovascular diseases, epilepsy, pregnancy, post-surgery recovery, or under the influence of alcohol are not permitted to fly.
- If the scheduled flight cannot be operated due to force majeure factors such as weather changes, government actions, or air traffic control, passengers may reschedule or receive a full refund.
- The aircraft performing the flight mission is covered by comprehensive aircraft insurance, including all-risk hull insurance, third-party liability insurance, and passenger seat insurance
