
1. This product is a one-way sightseeing bus from Queenstown to Franz Josef Glacier town and does not return to Queenstown.
2. Please arrive at the designated meeting point at least 15 minutes in advance of the time stated on your confirmation document.
3. The itinerary time and stops along the way may be adjusted due to weather, road, or transportation conditions, subject to the actual arrangements on the day.
4. There will be rest stops during the bus journey where you can purchase food and drinks and use the restrooms.
5. It is recommended to bring warm, rainproof clothing and wear comfortable, non-slip shoes as mountain weather changes quickly.
6. Fox glacier sightseeing, helicopter flights and other activities are not included in this product. Please book separately if you wish to participate.
7. Free Wi-Fi is available on the bus, but service may be temporarily unavailable in some areas due to local signal coverage limitations.
8. Please bring your e-confirmation when boarding. No printing is required. The quantity and size of luggage must comply with the operator's regulations.
9. In case of bad weather, road closures, or other force majeure factors, the operator reserves the right to adjust the itinerary or departure time.
10. The itinerary ends at the designated location upon arrival at Franz Josef Glacier town. Please proceed to your accommodation or make arrangements for your onward journey.
1. Each passenger can check in 2 pieces of baggage for free. Each piece must not exceed 20 kg in weight and 158 cm in total dimensions.
2. Each passenger can bring 1 piece of carry-on baggage, with a maximum weight of 5 kg.
3. Whether excess or oversized baggage can be accommodated depends on the remaining space in the vehicle and may incur additional fees.
4. Please do not check in cash, passports, electronic devices, or other valuables. The operator will not be responsible for any loss or damage.
5. Flammable/explosive materials, hazardous goods, weapons, illegal items, and other objects affecting driving safety are prohibited.















