Pick-up and drop-off services outside the designated area are not available
No out-of-range "additional charge" pick-up service is provided.
1. 12:30-13:30 hotel pick-up in designated areas of Tokyo, available only for travelers who have booked the "hotel transfer" package.
2. Pick-up service available in Shinjuku Ward, Chiyoda Ward, Chuo Ward, and Taito Ward. Contact customer support for other areas.
3. The departure time is for reference only. The exact time will be notified in the WeChat travel group between 20:00-21:00 the night before departure. Please provide your WeChat ID when booking. Customer support will add you on WeChat by 19:00 the day before.
4. The pick-up sequence and timing will be arranged by the driver based on travel distance. Please cooperate and follow the arrangements.