Activity Details
HARUKA ticket] It can only be used to take the HARUKA express train and it cannot be used to take other express trains
Within the above-mentioned range of use, trains other than the express HARUKA (New high speed, High speed and Normal speed ) can be used
In the case of you are taking a train other than the express HARUKA, the free seat ticket of HARUKA will not be refunded. Please understand
You can get off at any station within the range of use, but because it is not a weekly roll, your ticket will be recycled at the ticket gate
It is also possible to take the out-of-range trains, but you have to pay an additional fee
If you want to take the designated seat or the seat of the first class of HARUKA (please enter the carriage), you need to pay the relevant extra express fee
In the case of a vehicle or a train that requires a collecting tickets, a designated ticket for trains, an additional fee must be paid
Booking Validity
Valid for 90 days from the booking date, Valid for 1 use(s) only
Inclusions
- A ticket for a specified seat of JR HARUKA express
Exclusions
- All personal expenses and expenses not mentioned in the inclusions
Change & Refund Policies
- Once this product is successfully booked, it cannot be changed or canceled
How to Use It
- All times are given in local time
- Upon successful booking, the platform will automatically send the scheduled success email to the mailbox reserved by the booking guest
- Please present the E-voucher and passport to redeem the physical ticket from the ticket machine or the counter( green window )at the designated station. The ticket is valid within 90 days from the date of booking.After the successful paper ticket is exchanged, it can be directly used by the automatic ticket gate
- The exchangeable stations are Kansai Airport, Kyoto, Shin-Osaka, Tennoji, Osaka Station
- Station ticket machines are available in five languages (Japanese, Chinese Simplified, Chinese Traditional, English and Korean)
- Opening hours 8:30～22:00
- If the ticket machine is faulty or the passport is not added IC chip, please go to the green window of the designated station to exchange the paper ticket
- The JR ticket vending machine will not be affected by the name on the tourist's ticket, but the name on the ticket must be the same as the name on the passport when you exchange it at the staff service counter. Please be aware
Activity Essentials
Traveller Information
Adult: Age 12+
Child: Age 6 to 11
Important Information
Special attention! JR West electronic ticket, due to the direct ticketing from the Japanese facility system, there are restrictions on the filling of the guest's name, please pay attention to the format when you submit, otherwise it will affect the system's automatically ticketing.
Please fill in the English or Pinyin name of your passport, and the system does not accept Chinese font input (avoid input of \t \n and other escape characters)
For spaces in the middle of the name, press the space bar to input and do not use the "Tab" button to input
The series of products will successfully ticket within 5 minutes after the successful payment, so if the ticket cannot be issued in time, please contact the operation staff for the ticket status during working hours
Note: Hold a passport issued by a government other than Japan. The guest who has obtained a foreign permanent residence permit and has Japanese nationality cannot use the product. Holding the residence permit for the "short stay" . "Short stay" is the residence permit from the Japanese Immigration Control Act. The holder of study visa and work visa cannot use this product
