Pick-up Address
Activity Details
Traffic Flow Limit: 500MB of 4G-speed data per day + unlimited 2/3G-speed data
Equipment List: Pocket WiFi device, data cable, equipment case
Network Coverage: USA (excluding Guam, Saipan), Canada, Mexico
Equipment Size: 106x63x22.5mm
Max. No. of Connected Devices: 5 devices
Battery Life: 6-10 hours
Inclusions
- Rental price = daily price × travel days × number of units
- Duration of use: calculated from the pickup day to the drop-off day
Exclusions
- Deposit: onsite payment of MYR 350 per device by cash, credit/debit card
- If the WiFi device is not returned, the full deposit will be lost. If any device accessories are not returned, a fee will be deducted according to the standard rate at the service counter
Change & Refund Policies
- Cancellations made at or before 00:00 at least 1 day before the date of use will incur a cancellation fee of 25%
- Cancellations made after 00:00 at least 1 day before the date of use will incur a cancellation fee of 50%
- Partial cancellation of this booking is not permitted
- If you need to change your booking, please cancel and rebook
- Trip.com only provides the booking service for this travel product. The specific cancellation policies are strictly in accordance with the supplier's standards. Please read carefully before booking
How to Use It
- Please use the booking phone number to collect the device. You may choose the pickup point when booking
- [Pickup and Drop-off Locations]
- KLIA: Lot 12, Level 5, KLIA International Departure Hall (in front of Mcdonald); Opening hours: Daily, 24 hours
- KLIA2: Sector 2, Level 3, KLIA2 International Departure Hall (behind check in luggage row Y); Opening hours: Daily, 24 hours
- [Deposit Payment]
- The deposit for the equipment (MYR 350 per device) must be paid onsite
- Deposit payment methods are as follows:
- Cash payment of MYR 350 per device, returned in cash when returning the device
- Credit card (Visa, Mastercard) payment of MYR 350 per device, please contact Malaysia Customer Service via whatsapp to get your deposit after returning the device
- [Attention]
- Please note that pickup and drop-off days are inclusive in the booking period; any extra days will be charged at the original retail price
- If the WiFi device is not returned, the full deposit will be lost. If any device accessories are not returned, a fee will be deducted according to the standard rate at the service counter
Important Information
- The device is a lithium battery. If you are taking a flight, it must be placed in carry-on luggage and cannot be placed in check-in luggage
- If you cannot return the device in time due to flight delay/cancellation or other reasons beyond your control, please call Trip.com customer service
