Shanghai Disney Resort photography[1-on-1 service · Professional photographer · Carefully selected team · All raw photos included · Photo shoot with guided tour · Hidden gem routes]

Product Description

Content output efficiency

If the photo service is completed before 6:00 PM on the same day, raw photos will be provided within 24 hours, quick edits within 24 hours, and retouched photos within 7 days.

Service team

All packages include 1 photographer.

1: No-questions-asked cancellation or date change is allowed with at least 5 days' prior notice. Note that you only get one free date change opportunity - no unlimited changes are permitted.

2: If it rains on the scheduled shooting day and you need to reschedule or cancel, you must contact the photographer or customer support at least 2 hours in advance for a free rescheduling or cancellation. No refunds will be given if you fail to notify us at least 2 hours in advance.

3: After the booking is paid, the photographer will contact you one day before the trip. It is recommended to schedule early. The earlier you book, the sooner the photographer's schedule can be arranged, ensuring a more secure trip and photo session.

4. If it rains on the shooting day: Indoor scenes (such as stores) can be photographed, subject to the customer's decision.

5: We will contact you by phone to confirm the shooting time after the order is placed. If the shooting time cannot be agreed upon, you can request a refund.

Inclusions

1. Photographer service 2. Minimum number of photos: - 1 hour: 60 photos - 2 hours: 80 photos - 8 hours: 200 photos Note: For night scenes, sunrise shoots, or groups exceeding the package limit of 4 people, the number of photos will be halved. 3. Free basic editing of all photos (lighting, color, saturation adjustments, and removal of unusable shots). 4. All additional photos beyond the minimum count will be provided for free. 5. After the shoot, the simply edited photos will be sent to you via Baidu Netdisk within 48 hours. You can download the original files from a computer within one month. 6. The package is limited to 4 people. For groups of more than 6, please contact customer support to pay the additional fee (CNY 100 per person). Groups exceeding 4 people will need to be split into two separate sessions.

Not included

Exclusions:

1. Additional retouched photos (beyond complimentary ones): 20 CNY per photo 2. Makeup services: Not included. Please inform us in advance if makeup service is required, and we will arrange a makeup artist for you at your own expense. 3. Costumes: Not provided. Costume fees are not included. 4. Transportation costs for customers traveling to and from the shooting location. 5. Other expenses incurred during the shoot, including attraction admission ticket fees and long-distance travel expenses, must be reimbursed by the client to the photographer (excluding Disneyland admission tickets). 6. Transportation costs for both you and the photographer due to last-minute location changes. 7. Additional fee for groups exceeding four people: 100 CNY per person. Groups larger than four will require splitting into two separate shooting sessions.

Booking Period: The latest booking should be made at least 2 hours in advance. For same-day use, the latest booking time is before 18:00 on the day. For an 8-hour photo shoot, please book one day in advance to avoid scheduling conflicts with the photographer. After booking, please call to confirm the specific shooting time as soon as possible.

The photo shoot schedule includes: location, date, duration, number of participants, and start time. Guests booking at least 3 days in advance can decide these details themselves. For bookings made within 3 days, customer support will contact you to select from the photographer's available time slots.

The shooting process includes: placing an order and payment—filling out the basic information form and selecting preferred dates—confirming the schedule—photographer contact before the shoot—completion of shooting—contacting you within 48 hours to receive the raw photos.

Retouching period: 3-7 days (rush service available)

Negatives/retouched photos are non-refundable and non-exchangeable. No returns or exchanges will be processed after receiving negatives/retouched photos.

Retouching effects are subjective, as everyone has different preferences. If you feel the retouching doesn't meet standards, you can request revisions, but we don't support switching to other photos for retouching or refund requests.

Schedule Description:

1. Photography services primarily involve booking the photographer's available time slots. Therefore, please confirm the photographer's availability with customer support after placing your order. Once a time slot is booked, it cannot be divided, and the timing will be continuous once started.

2. The duration starts exactly at the scheduled photo shoot time. Once the timer begins, all circumstances are included within the duration, including but not limited to your late arrival, temporary location changes, breaks, meals, outfit changes, makeup, or uncooperative children throwing tantrums.

3. Even if you book 10 days in advance, there may still be no availability during peak seasons like Lunar New Year or National Day holidays. Therefore, please always contact customer support to confirm availability before placing your order and making payment.

Instructions for multi-person or multi-family join-in tours:

One photographer serves one group of guests (e.g., a couple or a family). It is not recommended to have multiple couples or mothers with babies in a join-in tour shoot. Although join-in tour shoots offer price discounts, they result in relatively poorer outcomes in terms of photo quantity, quality, uneven distribution, and overall shooting experience.

Photography Guidelines

1. Apply a face mask and wash your hair the day before the shoot to look your best on camera!

2. Bring your ID and other relevant documents when going out, and take sun protection and mosquito prevention measures!

3. Please make preparations in advance for purchasing admission tickets, making entry reservations, buying boat tickets, queuing, transportation, etc. For paid attractions, the photographer's admission ticket needs to be reimbursed (Disney tickets do not require reimbursement).

4. How to view photos

Within 48 hours after the shoot, our customer support will send you a link via Baidu Netdisk to view and download the photos.

6. Late/Early Departure Breach: The photographer will wait for a maximum of 15 minutes. After 15 minutes, the shooting time will begin to count normally. If the client voluntarily abandons the shoot before the scheduled time ends due to personal reasons, the fee will not be refunded.