Pick-up and drop-off services outside the designated area are available for an additional charge
1. Please refer to the confirmation form received by email for the specific time. Due to different road conditions every day, the driver may arrive early or late. Please be aware of this. Please wait in the hotel lobby on time (not in the room) at the agreed time. Do not be late, otherwise the guests in the hotel behind will also be affected. The driver will wait for a maximum of ten minutes. If you fail to pick up after the deadline, it will be regarded as an automatic abandonment. Please be aware of this;
2. If you do not see the driver and vehicle within the agreed time, please contact the tour guide, our Chinese/Mandarin service phone number or Trip.com customer support to request a more accurate Pick-up Time;
3. The vehicle does not have a trunk, so you cannot bring your luggage with you.