HomeManilaWi-Fi & SIM cardsPhilippines eSIM | Day Pack | 8-30 days | QR code
Philippines eSIM | Day Pack | 8-30 days | QR code

Philippines eSIM | Day Pack | 8-30 days | QR code

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Device info

Validity period: Can be used once within 30 days from the reservation date.

After ordering, please provide a valid email address and send the QR code information.

[About APN settings]

1. If you purchase an eSIM that covers multiple countries/regions, when you arrive in a new area, if you cannot connect to the Internet, please manually switch the APN (it will switch automatically under normal circumstances).

2. Setting path: Cellular number--Cellular data network, or Mobile network--Mobile data network, or Mobile service--Mobile data network.

3. Enter APN: mobile.three.com.hk.

4. Restart your phone.

Validity period
Valid for 30 days from the booking date, Valid for 1 use(s) only
What's included
esim+ data package
How to use
If you encounter any problems during use, please email us at crm@51tgt.com consulting service with your order number.
 
How to download?
1.Open the eSIM activation email, and the eSIM activation QR code will be displayed in this email
2.Click Settings on your mobile phone and open Cellular (ios) or SIM Card Management (Android)
3.Click to add a Cellular Plan (ios) or SIM Card (Android), and then agree to download Cellular Plan (ios) or SIM Card (Android), after that, use the mobile phone to scan the QR code to download
 
How to use the Internet?
1.After the download is successful, close the primary card.
2.If you already have Enable the Cellular Plan (ios) or SIM Card (Android), and the LTE logo will be displayed in the upper right corner after the successful operation
3.Turn on roaming to connect to the network and then can surf the Internet normally.
4.Please note that if there is no network after enabling, please turn on the airplane mode and then turn off or restart the phone.
 
How to close?
1.Open the open Cellular (ios) or SIM Card Management (Android), and click to turn off the Cellular Plan (ios) or SIM Card (Android) (the steps of enabling and disabling are the same)
Change & cancellation policies
If a cancellation request is submitted before 00:00, 10 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 10 day(s) before the expiration date, a fee of 100% will be charged.
Cancellation is not allowed once the product is activated.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
To change the date or time, please cancel your booking and book again.
Important note

1.How to download and use eSIM after purchasing?

The system will send the QR code to your email to download the eSIM, after you purchasing.


2,What should I do if I cannot receive the email to download the QR code?

Please contact customer service to resend the QR code.


3.Can I download the eSIM profile on different devices?

No, an eSIM profile can only be downloaded to one device for use.


4.Why can't I "Join Mobile Network Plan" after scanning the eSIM QR code on my device?

Please make sure your device is connected to WiFi and try again.


5.How to switch data to eSIM?

Please check that the cellular number is turned on, and select "Cellular Network - Cellular Number - Enable this number". If you still have problems, please contact customer service.


6.How to check ICCID?

If the cellular number is turned on, you can go to "General - About This Device - eSIM" to check the ICCID.


7.I have successfully activated the eSIM service, but the applicable device cannot connect to the mobile network, what should I do?

Please shut down and restart your device or update the phone version and try again later.


8.The problem about eSIM cannot share hotspots

Due to the problem of different mobile phone terminal versions, if the eSIM can be used normally but cannot

share the hotspot, please try to see if it can be recovered according to the following guidelines:

1).Whether the mobile phone is a contract phone or a locked phone

2).Whether the VPN is turned off

3).Whether data roaming is enabled

4).Whether to set the eSIM as the primary number

5).Whether the phone is updated to the latest version

6).Please use a physical SIM card to access the Internet, turn on the mobile hotspot sharing function (make sure the hotspot is available), then do not turn off the hotspot and switch the mobile phone to eSIM to access the Internet. Please try several times and switch the machine on and off.    

7).If the above problems have been eliminated, please contact our customer service.

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FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

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