
• All reservations are subject to availability. It is recommended that you contact the spa before purchasing a voucher to ensure your trip is smooth.
• It is strongly recommended that you make reservations in advance to avoid full seats.
• When making a reservation, please inform the reservations group that you will be using a Trip.com/Trip.com voucher and provide them with the voucher code.
• Modification of Reservation: For confirmed spa reservations, customers may contact the spa at least 24 hours in advance to request a change. Confirmed reservations cannot be modified within 24 hours and your voucher will be redeemed.
• If there is no vacancy at the selected branch, Fah Lanna Spa will provide alternative bookings at other branches, subject to availability at the time of booking
• Certain types of massage must be avoided during pregnancy. Ask your spa which types of treatments are suitable before purchasing.
• Please arrive at the spa 15 minutes before your appointment to fill in your consultation card. We will provide herbal tea before your treatment.
• If you do not arrive within 15 minutes of your appointment time, the appointment will be cancelled and the store reserves the right to transfer the reserved timeslot to another customer. It is recommended that you travel in advance to avoid traffic jams affecting your care experience.
• This voucher can only be used to pay for full-priced items on the Fah Lanna Spa menu. It cannot be used in conjunction with any other promotional offer, discount or service booked through an agency. voucher has cash value only when purchasing eligible items at full price.
• voucher cannot be directly redeemed for cash.
• voucher must be used in one transaction. Any unused voucher amount will not be refunded or credited.
• The voucher can only be used once. It cannot be used multiple times or divided over multiple days.
