1. Please keep your phone accessible after placing the order. If there are any issues with your booking, we will contact you promptly.
2. After a full meal, it is not recommended to experience immediately. Please arrange your time accordingly.
3. Business hours: 10:00 AM–10:00 PM
4. If you encounter any issues during your trip, please contact us promptly.
5. Tipping is common in Southeast Asia. If you're satisfied with the service, please give appropriate gratuities.
6. On the day of your booking, as the SPA time slot and location have been reserved, we cannot offer cancellations or changes. We appreciate your understanding.
7. For your health and safety, pregnant women, individuals with high blood pressure, allergies, heart conditions, or other skin diseases are advised not to book this activity.
8. We recommend arriving at the spa 15–20 minutes early. If you encounter any special circumstances, contact customer support online to hold your reservation. If you're more than 15 minutes late, your spa session will be considered automatically canceled with no refund or changes allowed. If you anticipate being late, please contact customer support in advance!
9. No refunds are available after booking is confirmed.
