1: This product is for a group of 3 people. Once you place an order, it does not mean that you have purchased the Presidential Palace admission ticket. If you are unable to purchase admission ticket or the time slot is not formed, the staff will contact you before 21:00 the night before the trip to reschedule or refund the full amount without any loss. No compensation will be paid. Please do not order if you mind!
2. This package is a live guide product for the Presidential Palace and does not include round-trip transportation. You need to arrive at the Presidential Palace on your own according to the selected time slot and meet with the guide. Entry will be at the meeting time notified by the guide, and early entry is not possible. Please be aware.
3. It is recommended to arrive at the meeting point 15 minutes early to test the headset. Please bring your original valid ID card with you on the day of departure.
Each visitor can only purchase one admission ticket to the Presidential Palace within 60 days. If you've already purchased your ticket, please inform the staff when placing your order.
5: The private tour is available for 1–6 passengers. No refund will be issued if the group has fewer than 6 passengers. For groups exceeding 6 passengers, additional fees will apply based on the actual number of extra passengers. The meeting time for the private tour is flexible. Please inform our staff of your travel time promptly after booking.
6. During peak travel season or special circumstances, the tour departure time may be earlier or slightly later than scheduled (the actual departure time will be decided by the guide). Please be prepared in advance.
During summer/winter vacations and major holidays, join-in tours may have a few more participants. We appreciate your understanding and cooperation during peak seasons.
Off-peak season: (2 hrs for up to 15 people, 2.5 hrs for up to 12 people)
Peak season: (2 hours for up to 20 people, 2.5 hours for up to 15 people)