Friendly reminder:
Discount ID refunds follow group ticket policy: Free ID holders for Yunshuiyao receive CNY 20 refund, half-price ID holders for Yunshuiyao receive CNY 10 refund.
A staff member will contact you before 22:00 on the day before your trip. For bookings made after 22:00 on the same day, they will contact you within 1 hr. Please ensure your phone is available for calls.
If you need to catch a flight or high-speed train on the day of travel, please contact customer support in advance to avoid delays. Our agency will not be responsible for any losses caused by failure to notify us beforehand.
Luggage can be stored in the vehicle. During major holidays such as National Day or Lunar New Year, pick-up will be arranged approximately 1 hour earlier to ensure sufficient sightseeing time and reduce congestion. We appreciate your understanding.
If there is traffic congestion on the day of travel or if the arranged vehicle is not on the way, we may arrange a taxi for your convenience to avoid delays in your itinerary. The cost will be reimbursed by us.
During major holidays such as Lunar New Year, Labor Day, and National Day, guide services are not available. We appreciate your understanding.
