Question 1

Can I change or cancel my booking?

Accepted Answer

Since change and cancellation policies depend on the tour or ticket that you book, we recommend checking the details page of your selected tour or ticket for more details.

Question 2

How can I find discounted prices?

Accepted Answer

Keep an eye on prices, as they tend to be different on working days and weekends, as well as during peak and off seasons. When booking on Trip.com, you can also use Trip Coins to save instantly. If you'd like to learn more about discounted prices, we recommend heading to Trip.com to access the latest discounts.

Heart of Florence walking tour

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