The price of the product only covers the cost of urban car service, specifically the one-way transfer service from the point of departure to the destination. There is only one pick-up point or drop-off point within the city. Upon reaching the destination, you will have free time, and no further services will be provided. Additional fees will apply for travel beyond the agreed itinerary or for customized routes. Susu Travel offers premium transfer services with comfortable 5-15-seater vehicle types. Additional charges will apply for travel beyond the agreed itinerary or for customized routes, calculated per kilometer: - 5-seater: CNY per km - 7-seater business van: 8 CNY per km - 9-seater business van: 10 CNY per km For your safety, we strongly recommend limiting daily car usage to no more than 12 hours or 300 km. Overtime/waiting fee: 100 CNY per hour. For specific travel costs, please contact our 24-hour customer support.
1. After booking, you will receive a confirmation SMS. If you don't receive the SMS or phone call, please contact customer support promptly. 2. Our staff will contact the booked visitors to confirm travel arrangements. Please keep your phone available. 3. Booked visitors must bring their ID cards.
3. Our staff will confirm the meeting time and location with you by 21:00 the day before your trip. Please keep your phone accessible. If you haven't received the confirmation by then, please contact customer support promptly.
