HomePhilippinesWi-Fi & SIM cardsPhilippines 5G eSIM | Daily/Total Package | 1GB/Day - 8GB/12GB Total | 1-10 Days | Daily Billing | QR Code
Philippines 5G eSIM | Daily/Total Package | 1GB/Day - 8GB/12GB Total | 1-10 Days | Daily Billing | QR Code

Philippines 5G eSIM | Daily/Total Package | 1GB/Day - 8GB/12GB Total | 1-10 Days | Daily Billing | QR Code

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Device info

Product Description

Signal coverage

Applicable countries and regions: Philippines

Local network operator: Globe (5G) + Smart (5G) eSIM requires data roaming to be enabled for network connectivity after activation. (Automatic network connection after installation and activation, or you can manually select an operator.)

After purchase, the eSIM QR code will be sent to your email address within 3 minutes.

Validity period
Valid for 60 days from the booking date, Valid for 1 use(s) only
What's included
eSIM data plan
How to use
Instructions for use
How to activate
After activation, the package days are calculated in calendar days (the activation day counts as 1 day).
 
[Install eSIM] Method 1
※ If you are using an iPhone and have upgraded to iOS 17.4 or later, you can install it with one click through the Trip.com App (if you cannot do this, please make sure you have updated the App and your iOS system).
• iPhone: Set up mobile data and add eSIM
• Android: Settings > Network and Internet > SIM Card > Add eSIM (the steps may vary slightly depending on the brand)
 
Method Two for Installing eSIM
1. Open the QR code attachment in your Trip.com app order and print it out beforehand or save it to another electronic device. (iOS 17 and above and some Android phones can directly save the QR code image to their phone).
2. Open Cellular (iOS) or SIM Management (Android) in Settings.
3. With your phone connected to the internet, tap "Add Cellular" (iOS) or "Add SIM Management" (Android) and scan the QR code to install.
4. If you cannot scan the code, enter the "SM-DP + Address and Activation Code" from your order voucher to install.
5. If steps 3 or 4 fail, your phone may be locked by your local carrier (unable to use other carriers' network bands). You will need to contact your carrier to unlock it before using the eSIM.
 
[Using eSIM]
1. Turn off the primary SIM card and turn on the eSIM network switch.
2. Enable cellular network (iOS) or SIM card (Android).
3. Turn on data roaming.
 
4. If you still cannot access the internet after the above settings, please set up your APN and restart. See the message below for details.
[About APN]
1. If you purchased an eSIM covering multiple countries/regions, and you cannot connect to the internet upon arriving in a new region, please manually switch your APN (it will normally switch automatically).
2. Setting path: Cellular Number -- Cellular Data Network, or Mobile Network -- Mobile Data Network, or Mobile Services -- Mobile Data Network.
3. Enter APN: MB
4. Restart your phone.
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note

[eSlM Usage Conditions]

1. The device supports eSIM functionality.

How to check: Dial *#06# on the phone screen. Generally, the presence of an EID indicates eSIM support. Without an EID, eSIM cannot be used.

2. Unlocked mobile phone

How to check: Confirm with your mobile network operator whether your device is locked to the network.

*Please check that the above conditions are met before purchasing; all conditions must be met for eSIM to function properly.

[eSlM Settings]

eSIMs can only be installed with a network connection, so it is recommended to install an eSIM 6-12 hours before departure.

[Enable data roaming]

Please ensure that the "Data Roaming" option for eSlM is enabled.

[Do not delete eSlM after installation]

Each QR code can only be installed once. If the eSIM has been removed from the device, we cannot assist you.

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

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