Official ticket Hakone|Fuji Hakone|Hakone Kamakura Pass (optional package)
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Highlights
Multiple transportation methods available to explore Kamakura and Hakone!
Enjoy numerous discounts at attractions and facilities with the Hakone Free Pass!
Must-visit for Slam Dunk Fans: The Scenic Beauty of Shonan
Validity period
Valid for 365 days from the booking date, Valid for 1 use(s) only
What's included
Hakone Free Pass: Odakyu Line (departure station–Odawara Station) round-trip ticket, 8 types of transportation in the Hakone area (limited to designated sections). Subject to the selected package.
Fuji Hakone Pass: One round-trip ticket on the Odakyu Line (between Shinjuku Station and Odawara Station) and unlimited rides on designated transportation in the Fuji and Hakone areas during the validity period. Benefits vary by selected package.
Hakone Kamakura Pass: Unlimited rides on all Odakyu Line trains and 8 Hakone transportation modes within 3 days. Benefits vary by selected package.
All fees not mentioned above
Eligibility
Adult: Age 12 to 100
Child: Age 6 to 11
How to use
Please be sure to exchange your redemption voucher for a pass at Shinjuku West Exit or Odawara Odakyu Sightseeing Service Center before use.
You cannot exchange passes at the Hakone-Yumoto Odakyu Travel Service Center.
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① If using the pass starting from Shinjuku Station
Odakyu Sightseeing Service Center, Shinjuku West Exit
Location: Odakyu Line, Shinjuku Station West Exit, Basement Level 1
Business hours: 8:00 AM–4:00 PM
Phone: +81-3-5909-0211
Operating hours may vary. Please check the business hours before visiting: https://www.odakyu.jp/english/support/center/
Please use the automatic redemption machine for redemption.
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② When using the free pass from Odawara Station
Odawara Odakyu Travel Service Center
Location: 1-1-1 Shiroyama, Odawara City, Kanagawa Prefecture, Odakyu Odawara Station East-West Passage Arc Road
Business Hours: 8:30 AM–4:30 PM
Phone: 0465-20-2266
※ Only applicable when redeeming the pass starting from Odawara Station.
※If using the pass from Odawara Station, the one-way fare from Shinjuku Station to Odawara Station is non-refundable.
Change & cancellation policies
Please note that the booking cannot be canceled once it is confirmed.
The selected date and time cannot be modified after booking.
Important note
Important
During ticket redemption, staff will verify your foreigner status using documents such as your passport or residence card.
When using a rail pass, you need to bring your passport or other valid ID.
All passes must be used on consecutive days.
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FAQ
Popular Transport in Hakone
Can I change or cancel my booking?
Please confirm the details on the product details page, as cancellation and change policies depend on the specific product
How can I get discounts?
We suggest keeping an eye on price changes, as prices can vary between working days and weekends as well as during peak and off-peak seasons. We also recommend using Trip Coins and Trip discounts for your purchases. For the latest discounts, visit Trip.com.
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