HomeQueenstownTransportBook after inquiry/Queenstown Wanaka Tekapo Lake Farm Mount Cook Glenorchy Arrowtown/Airport/Point-to-point transportation/Tour guide and driver/Private car service

Book after inquiry/Queenstown Wanaka Tekapo Lake Farm Mount Cook Glenorchy Arrowtown/Airport/Point-to-point transportation/Tour guide and driver/Private car service

Q: Can I change or cancel my booking?

Please confirm the details on the product details page , as cancellation and change policies depend on the specific product

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Highlights

Flat rate for Chinese-speaking or English-speaking drivers (bilingual service provided)

Convenient direct service with door-to-door transfer, no transfers needed

Flexible adaptation with multiple vehicle types available to meet diverse travel needs

What's included

Fare from point of departure to destination

Personal expenses and other fees not mentioned in the itinerary

Eligibility

Adult: Age 18 to 65

Child: Age 8 to 18

Senior: Age 65 to 70

If children under 8 years old are participating, please inform customer support to arrange child seats.

How to use

Place order after contacting customer support

Change & cancellation policies

If a cancellation request is submitted before 01:00, 7 day(s) prior to the date of use, no cancellation fee will be charged.

If a cancellation request is submitted before 00:00 3 day(s) before the date of use, a fee of 50% will be charged.

If a cancellation request is submitted before 00:00 1 day(s) before the date of use, a fee of 80% will be charged.

If a cancellation request is submitted after 00:00 1 day(s) before the date of use, a fee of 100% will be charged.

If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.

Partial refund is not available.

Important note

Booking Notice:

Bookings made within 48 hours are considered urgent and may incur higher rates. We recommend booking your car service in advance.

Please provide the hotel pickup address and other details as soon as possible.

Please provide the exact number of passengers, luggage count, and dimensions to help customer support recommend a suitable car model for you.

Travel demand increases during holidays, leading to potential price adjustments. Please contact customer support for details.

The quote is valid only on the day of issuance. Please reconfirm before booking. Contact customer support for car service. Self-service bookings are not valid.

If the trip is ended early due to the customer's own reasons, the incurred losses cannot be recovered.

FAQ

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Can I change or cancel my booking?

Please confirm the details on the product details page, as cancellation and change policies depend on the specific product

How can I get discounts?

We suggest keeping an eye on price changes, as prices can vary between working days and weekends as well as during peak and off-peak seasons. We also recommend using Trip Coins and Trip discounts for your purchases. For the latest discounts, visit Trip.com.

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