1. Airport pick-up orders are based on flight arrival time, with a free waiting period of 90 minutes.
Airport drop-off service starts from the driver's arrival at the destination, with a free waiting time of 30 minutes.
2. Communicate flight details in advance (including flight number, estimated arrival time, and terminal) to avoid timing discrepancies for airport pickup/drop-off.
If there are children under 10 years old in your party who require a child safety seat, please inform us in advance; it will be provided for a fee.
Before placing your order, please contact our customer support in advance to provide your car service details and requirements (including the number of passengers, luggage quantity, round-trip addresses, itinerary, etc.). We will recommend suitable routes and vehicle types based on your specific needs, then provide a quote according to the actual itinerary and vehicle type.
5. If there are no disputes between both parties, we will send the corresponding product link to the customer for booking. We will then contact the customer immediately and arrange the vehicle and driver in advance.













