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Reviews/Trip Moments

Reviews: [Special Price from March 3rd to 6th] Melbourne Puffing Billy Steam Train + Phillip Island Penguin Island Day Trip
Guest User2026-03-11
This group tour of the Melbourne Steam Train and Phillip Island was fantastic! The itinerary was well-planned and smooth. The Puffing Billy Steam Train was both retro and soothing, winding through the Dandenong Ranges with picturesque scenery. The open-top carriages were incredibly comfortable, perfect for taking amazing photos. The Chinese-speaking guide was professional and enthusiastic, providing engaging commentary and attentive guidance throughout the journey. We didn't have to worry about transportation or tickets, making it a relaxed and worry-free experience. The evening penguin parade on Phillip Island was adorable; the sight of the little blue penguins waddling home was heartwarming. The atmosphere was orderly, and the guide even reminded us of important information beforehand. The driver and guide were reliable, the pace was relaxed, and the whole day was fulfilling and unforgettable. It's a must-do classic tour in Melbourne, highly recommended!
Reviews: Melbourne Puffing Billy Steam Train + Penguin Island Day Tour [Visit two popular attractions in one day]
Guest User2025-08-18
Since it was a small group, the driver arrived at the hotel on time for pick-up and drop-off. The experience was great with fewer people. The steam train was coal-fired, and the smoke was a bit dirty; I was covered in fine coal dust on the way back, so try not to open your mouth when facing the wind. The penguins were adorable, and you could see them up close from the boardwalk. The starry sky was also beautiful. We had already seen the zoo in Brisbane, so we didn't go again. One hour seemed a bit rushed for the zoo. Kudos to our driver/guide, Banban; he drove very smoothly and also shared some sightseeing tips.
Reviews: Urgent booking available! Puffing Billy Railway classic half-day tour with transfers - optional Chinese/English-speaking driver-guide
Guest User2026-02-09
Because I couldn't get tickets for the miniature train, I booked an English-speaking tour instead. The driver and guide were very helpful and provided excellent explanations. They even took photos and videos for me. I'm so grateful!
Reviews:
Guest User2026-03-27
The main attractions visited in this tour will be concentrated in two places, a steam train and an animal conservation area (happy to see the harpbird); if you like to experience slowly, it is highly recommended to join this tour, both attractions have plenty of time for tourists to wander. But if you are someone who likes to pedal a lot of points a day, this group may be less suitable for you. 
Reviews: Puffing Billy Steam Train Half-Day Tour Belgrave - Lakeside
Guest User2025-11-09
I needed to contact the service provider before the meeting, but I couldn't use my phone, so I asked Trip.com to contact them. We were able to meet at the designated location without any problems. Trip.com's customer support was very quick to respond, and the guide was incredibly nice; I had a fantastic time! They even stopped in a town with cafes along the way, so I was able to enjoy the atmosphere of the town! :)
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