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Reviews/Trip Moments
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Product reviews: Phuket Phi Phi Island + Honeymoon Island Day Tour - #Recommend Lazy Cat Self-operated Sky Realm Yacht Free Travel Photography
Guest User2025-07-27
The day's itinerary is very rich but not in a hurry, arranged two water swimming activities, one snorkeling on the small Phi Phi Island, and one time playing in the water on the honeymoon island. Dim sum, lunch, afternoon tea are all eaten on the boat, and time is also saved. Although there are not many dishes, the taste is good. I didn't expect that the return afternoon tea is the most abundant. It seems that the itinerary arrangement is very careful to do homework. Surprisingly, the fish here like to swim with people.★
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Product reviews: Phuket Emperor Island + Coral Island one-day tour including transfers
Guest User2025-08-15
I chose Lazy Cat based on my trust in Ctrip's reputation. The service attitude of Lazy Cat was indeed excellent, and the trip was worthwhile. Although the weather was not good today and there was a little incident in the middle, the tour guide helped me solve it smoothly. I am really grateful! The tour guide and crew were serious and responsible, and their attitude was also very good. They also provided a lot of emotional value. Next time I come, I will definitely choose Lazy Cat to go out to sea. I feel safe and the food is also good. It tastes good.★
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Product reviews: Thailand car service [private charter|Airport Transfers|Private customized car
Guest User2025-09-06
Although I have paid in full to Trip.com, I was asked to pay $300 Thai Baht to the driver.★
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Product reviews: Fast customs clearance services/VIP channel: Thailand's Bangkok Suvarnabhumi/Don Mueang/Chiang Mai/Phuket airport arrival assistance, expedited immigration processing, green channel exit
Guest User2025-08-22
1. Smooth Booking Process
This time, I booked VIP Express at the Thai airport through Trip.com. Since it was my first time using it, I was a little apprehensive at first, especially since the price was significantly lower than my previous fast-track booking. However, their recent reviews were very positive and seemed reliable, so I proceeded. Customer service contacted me promptly and collected the required information via LINE. The entire booking process was smooth, and I felt reassured after completing it.
2. Professional and Responsive Customer Service
On the day of departure, I proactively contacted customer service, and they responded very quickly and provided thorough instructions. I believe proactive communication is crucial to avoid any issues along the way.
3. Super Fast Arrival at the Airport
Upon arrival at BKK Airport, I was immediately greeted by a staff member holding a sign with my name on it. The entire process was very professional, and they made sure to ask if I had already applied for an e-entry card online, which is crucial and must be done. Afterwards, they escorted me to the VIP Express immigration lane. From deplaning to completing immigration, the entire process took less than 15 minutes, significantly faster than other passengers on my flight.
4. Baggage Check-in and Full Service
After clearing customs, they will escort you to the baggage check-in area. If you have checked luggage, they will assist you throughout the entire process. Since I didn't have any checked luggage, I asked them to leave. The entire process was very professional and smooth, and customer service was always in touch to ensure there were no issues.
5. Summary and Recommendation
The overall experience was excellent, and the price was reasonable, significantly cheaper than the previous expedited customs clearance. I recommend staying in touch with customer service during booking, providing complete information, and proactively contacting them upon arrival and departure. The entire process was fast, secure, and professional. Highly recommended.★
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Product reviews: 1-day tour to Elephant Care Park Nai Dee Phuket with island-wide transfer|Guided Tours in Chinese and English|Photographer service
Guest User2025-08-14
This was such a great experience. The staff was so nice and the facilities are well kept. We had a great time.
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