Booking was easy, with an admin available to confirm throughout the process. The sleeper train was spacious enough (though it might be uncomfortable for those taller than 170cm). It was clean.
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Reviews: VIP cabin bus round trip between Hanoi-Sabah-HK Open Tour provides
Guest User2025-12-10
I really liked this company's service! I needed a ride from Sapa to the airport. They contacted us promptly, met us at the hotel, and took us to the bus by minibus. There were plenty of stops along the way, allowing us to use the restroom and grab a bite to eat.
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Reviews: Hanoi Sapa VIP Sleeper Bus by HK Buslines [Official]
Guest User2025-12-21
love the sleeper bus.. theres a toilet in the bus too! stopped twice for lunch and a short toilet break. its very worth
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Reviews: Halong Bay Day Tour from Hanoi + Luxury Cruise + Kayaking + Seafood Buffet
Guest User2025-08-17
It was a very good trip. There was a car for round-trip transportation, and the tour guide was there for the entire day. The bus ride from Hanoi's Old Quarter to Halong Bay took about three hours. I rarely sit in the back seat, but it was surprisingly comfortable. Along the way, I was able to see exotic scenery, and Halong Bay was also quite beautiful. It's just that after seeing so many mountains and rivers in China, I didn't find it as stunning. However, the cruise experience was very good. There was a bathing pool on the top deck, so if you have children, bring your swimsuits. It was a very enjoyable day! The tour guide spoke English, and some of the boat staff spoke Chinese! Highly recommended!
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Reviews: Hanoi - Sapa VIP Cabin Sleeper Bus by G8 Open Tour [Official Ticket]
Guest User2025-12-07
I chose to board the Opera bus in Hanoi at 00:30. The information stated that I needed to arrive an hour early to board at the Opera. However, when I inquired about the exact time, they told me to meet at the Opera at 22:30. My schedule was very tight that day, and I needed to rush to reach the Opera by 22:30. They also told me I could meet at their office at 23:30, but the address they gave me was completely different from the actual address. I don't know why Vietnam is so inaccurate on Google Maps. On the way to Sapa, my screen didn't have a remote control, so I couldn't watch videos or listen to music. On the bus back to Hanoi from Sapa, my seat didn't have headphones, so I still couldn't watch videos or listen to music. You might think this is something that should have been noticed during the setup process. As a foreigner, with the driver not understanding Chinese or English, we couldn't do anything. You can see in the photos that I asked why there was no remote control, but I didn't get a response at all (it's been three days and still no remote). But at least I returned safely.
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Reviews: Hanoi to Halong Bay/Halong Bay to Ninh Binh one-way/round-trip luxury bus
Guest User2025-11-05
Good Bus with nice People, they make a stop for food and toilets and let us directly by our next hostel out