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Reviews/Trip Moments

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Reviews: JW Marriott Hotel Shenzhen (Buffet Lunch/Buffet Dinner)
Guest User2026-03-04
No one knew why we were there or what we had booked until quite a while in. This is something Trip.com needs to communicate with staff at the Marriott and explain it clearly to them. Booked in English on an English speaking site and noone knew what we had ordered or if we had paid etc. We even got sent to the adjacent buffet first... But anyway, we got by eventually by using broken Chinese as the translation on an app didn't ring any bells either. But, Trip.com... communicate with the hotel if you're going to sell experiences to foreign tourists! Despite the minor inconvenience, the food was exceptional. The dim sum was freshly cooked nearby and all of it tasted phenomenal. There were six premium items on the menu that you could only choose once, then unlimited core items. We all ate a large amount of food and had excellent value for money. Don't be shy ordering and definitely don't be scared to ask for the menu back to order more food. It's an unlimited dining experience after all!
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Reviews: [Shenzhen Shekou Port–Hong Kong International Airport SkyPier] One-way Boat Ticket, 30-min High-Speed Direct to Hong Kong Airport with Baggage Check-Through
Guest User2026-03-19
We quickly cleared customs and passport control without any lines. The staff on both sides explained everything, guided us, and helped us. We even got a refund of the HKD 200 departure tax in Hong Kong.
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Reviews: Shenzhen Nanyao Yijing Palace Dining Show (Must-see dining show in Shenzhen + immersive Tang Dynasty feast + exquisite palace cuisine + visual and taste double feast + travel back to ancient times to enjoy royal dining)
Guest User2026-02-25
We visited Shenzhen Nanyao Yijing Palace Dining Show during a quieter period, which actually made the whole experience feel relaxed and easy. The dressing-up process was quick and straightforward, and it was great fun getting into costume before the show started. The atmosphere is lively, with interactive games and performances throughout the evening. It’s definitely more about the entertainment and overall experience than the food itself — the food was decent, but the real highlight is the show. If you’re looking for something a bit different and don’t mind that it’s more performance-focused than fine dining, it’s a fun night out.
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Reviews: [Shenzhen Spa Guide Recommendation] Choice of 1 Thai Massage (90min) + 24-Hour Bath Ticket + Complimentary Breakfast & Late-Night Snack + Unlimited PS5 Gaming
Guest User2026-04-18
075 and 126 gave my friend and I amazing massages! The room was very clean and the environment was great!

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