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Hong Kong to Shenzhen Train Prices and Times
- Fri, Apr 25
- Sat, Apr 26
- Sun, Apr 27
- Mon, Apr 28
- Tue, Apr 29
- Wed, Apr 30
- Thu, May 1
| Departs | Arrives | Train | Duration | Route Info | Find Tickets |
|---|
Things to Note When Taking the High-Speed Rail from Hong Kong to Shenzhen
Hong Kong to Shenzhen High-Speed Rail Child Tickets
Hong Kong to Shenzhen high-speed rail child tickets are for passengers under 14 years old. The fare is calculated at 50% of the published fare for the corresponding class of seat. The child's own ID must be used to purchase and collect tickets. Each adult passenger with a ticket can only bring one child under 6 years old for free, provided the child does not occupy a seat (i.e., without a seat). If an adult passenger travels with more than one child, child tickets must be purchased.
| Age | Fare |
|---|---|
| Under 6 years old | Free standing ticket |
| 6–14 yrs | 50% of the published fare for the corresponding class |
Hong Kong to Shenzhen High-Speed Rail Refund
High-speed rail refund policies are based on the refund amount or handling fee, which is calculated based on the time of the refund.
Tickets for the Hong Kong to Shenzhen high-speed rail purchased through the MTR official website, ticket offices, or Trip.com can be refunded before departure. Depending on the time remaining before departure, passengers can receive a partial refund. Please note that some sale tickets may not be refundable, subject to the terms and conditions at the time of purchase.
| Before train departure | Refund Ratio |
|---|---|
| Within 48 hours of the specified refund deadline | 50% of the fare paid |
| 48 hours–7 days | 70% of the fare paid |
| 8+ days | 95% of the fare paid |
*The refund fee will be rounded to the nearest whole number. If your ticket was issued with manual assistance, Trip.com will charge a CNY 15 manual refund fee per person. If your ticket was issued directly by the 12306 China Railway website, there is no manual refund fee.
How Do I Request a Train Ticket Refund?
- Refund time limits: For mainland China tickets purchased via Trip.com, you need to submit refund requests at least 60 minutes before departure. If the tickets were purchased using a 12306 China Railway account, requests must be made at least 10 minutes before departure. For tickets departing from Hong Kong West Kowloon Station purchased via Trip.com, refund requests must be submitted at least 60 minutes before departure. If using a 12306 China Railway account, requests must be made at least 45 minutes before departure.
- If you have collected a paper ticket for reimbursement: You can bring the paper ticket to the station ticket window to process your refund.
- If you paid for your ticket in cash, you need to bring your ID to the station ticket window to process your refund.
- Changed tickets: Tickets changed before departure can be refunded, while tickets changed after departure cannot be refunded.
You can easily complete the refund process through the Trip.com website or app. Here are the steps:
- 1. Sign in to your Trip.com account.
- 2. Go to "My Bookings" and select the high-speed rail booking you want to refund.
- 3. Select "Refund" and follow the instructions to complete the refund process.
Please note that a refund fee will be deducted from the refund amount, and some discounted tickets may not be refundable. Please refer to the terms and conditions at the time of purchase.
Hong Kong to Shenzhen High-Speed Rail Ticket Change
If you need to change your itinerary, you can choose the high-speed rail ticket change service. For Hong Kong to Shenzhen high-speed rail tickets and tickets for Hong Kong high-speed trains purchased on Trip.com, the change policy is as follows:
| Ticket Change Application Time | Change Trains | Change Fee |
|---|---|---|
| More than 30 minutes before departure (more than 45 minutes for departures from Hong Kong West Kowloon Station) | After departure | CNY 15 per person |
| More than 30 minutes before departure (more than 45 minutes for departures from Hong Kong West Kowloon Station) | Ticket changes not allowed | CNY 15 per person |
| After departure | Ticket changes not allowed | CNY 15 per person |
Chinese Mainland Domestic Train Ticket Change Policy:
| Ticket Change Application Time | Change Trains | Change Fee | Ticket Change Service Fee |
|---|---|---|---|
| More than 48 hours before departure | Trains within the presale period | CNY 15 per person | CNY 15 per person |
| Within 48 hours before departure | Trains on or before the travel date | Free | CNY 15 per person |
| More than 24 hours and less than 48 hours before departure | Presale trains departing the day after the travel date or later | Free | CNY 15 per person |
| More than 24 hours and less than 48 hours before departure | Presale trains departing the day after the travel date or later | 5% of fare | CNY 15 per person |
| Within 24 hours before departure | Presale trains departing the day after the travel date or later | 15% of fare | CNY 15 per person |
| Within 24 hours before departure | Other trains on the departure date shown on your ticket | Free | CNY 15 per person |
| Within 24 hours before departure | Presale trains departing the day after the travel date or later | 40% of fare | CNY 15 per person |
*Each ticket can be changed once to modify the travel date, train number, or cabin class. Tickets cannot be refunded after being changed. Tickets within the same booking can be changed individually or together. The deadline for ticket changes depends on the departure location: 45 minutes before departure for trains departing from Hong Kong, and 30 minutes before departure for trains departing from the Chinese mainland.
Change Rules
- Changeable items: Departure date, train number, seat class, and arrival station.
- Non-changeable items: Departure station (except for stations in the same city), passenger name, ID type and number (name errors require refund and repurchase), tickets already used for reimbursement, and tickets purchased with cash.
- Change restrictions: Each ticket can be changed only once, and you cannot change the departure or arrival stations. For tickets issued by 12306 China Railway, changes are not allowed between 11:30 PM on Tuesday and 5:00 AM on Wednesday. Additionally, once a ticket has been changed, it cannot be refunded after the train has departed.
- Changes to mainland China train tickets must be made at least 90 minutes before departure. For tickets departing from or arriving at Hong Kong West Kowloon Station, changes also need to be made at least 90 minutes before departure. You can change to other trains within the presale period of 15 days, including the day of departure.
- If you have already collected a paper ticket or if the ticket was purchased with cash, you must go to the station ticket window to make any changes.
How is the new ticket price calculated?
- If you change your ticket, Trip.com will charge a CNY 15 change fee per person. If the original ticket is changed within 48 hours of departure or at or before 11:59 PM on the original departure date, and the new ticket date is later than the original departure date, the Railway Administration will charge a change fee based on a certain percentage.
- New ticket price = original ticket price: No Railway Administration fee will be charged.
- New ticket price is less than original ticket price: The Railway Administration refund fee will be deducted from the price difference. The remaining amount will be refunded to your original payment account.
- New ticket price is greater than original ticket price: You need to pay the price of the new ticket. The refund for the original ticket will be returned directly to your original payment account.
How much are the change and refund fees?
- New fare less than original fare: The price difference will be refunded, and a refund fee will be charged on the price difference. The refund fee will be charged according to the existing refund fee standards.
- New fare more than original fare: The original fare will be refunded, and no refund fee will be charged. The new fare must be paid in full.
- If you change your ticket within 7 days of departure to a train departing 8 days or more from the time of change, and the same ticket is subsequently refunded, a 5% refund fee will be charged.
- If you change your ticket between 48 hours and 8 days before departure to a train departing 8 days or more from the time of change, and the same ticket is refunded 8 days or more before the new departure time, a 5% refund fee will be charged.
| Change Request Time From Scheduled Departure | Refund Charges For Change Requests With Price Difference |
|---|---|
| 8 days or more before departure | None |
| 48 hours to 7 days before departure | 5% of fare |
| 24 to 48 hours before departure | 10% of fare |
| Less than 24 hours before departure | 20% of fare |
Ticket changes can be made through the Trip.com website or app. The specific steps are as follows:
- 1. Sign in to your Trip.com account.
- 2. Go to "My Bookings" and select the high-speed rail booking you need to change.
- 3. Select the option to change your ticket, follow the instructions to select a new train and date, and complete the payment of the price difference or handling fee.
Please note that ticket changes must be made before the train's departure. Some specially-priced tickets may not be eligible for changes. Please refer to the terms and conditions at the time of purchase.
Hong Kong to Shenzhen High-Speed Rail Luggage Restrictions
Luggage restrictions apply to travel by high-speed rail. The total external dimensions of each piece of luggage (length + width + height) must not exceed 130 cm. The maximum total luggage weight allowed for each passenger is as follows: 20 kg for adults, 10 kg for children, and 35 kg for diplomats. Senior citizens, young children, patients, people with disabilities, pregnant passengers, and other passengers using mobility aids, as well as foldable wheelchairs and foldable strollers for accompanying infants, are free to carry these items and they are not included in the aforementioned limits. The combined weight of the mobility aid and its user must not exceed 200 kg, and the size limit for each mobility aid is 120 cm (length) x 70 cm (width). When taking the high-speed rail, large luggage can be stored in the luggage storage area near the entrance, while carry-on luggage can be placed on the luggage racks above the seats.
Luggage Restrictions: Dangerous Goods
Any dangerous explosives, flammable and explosive items, toxic substances, corrosive substances, radioactive materials, infectious substances, or other items that may affect the safety of passengers, staff, stations, and trains, such as knives or other sharp objects, are considered dangerous goods and are restricted on high-speed rail.
Luggage Restrictions: Animals
With the exception of guide dogs with harnesses accompanying visually impaired passengers (relevant documentation must be presented to staff upon request), no other animals are allowed on the high-speed rail to ensure the cleanliness and safety of public areas in and around stations and passenger trains.
High-Speed Rail Travel Guide From Hong Kong to Shenzhen
Hong Kong to Shenzhen High-Speed Rail
The high-speed rail route from Hong Kong to Shenzhen is incredibly convenient, with the fastest trains taking only {shortesttime} to reach Shenzhen from Hong Kong.
Hong Kong to Shenzhen High-speed Rail Fares
High-speed train ticket prices from Hong Kong to Shenzhen are approximately {lowestprice}. Prices vary based on train type, class, seat type, and route. Choose the option that best suits your needs. Check and book your Hong Kong to Shenzhen high-speed rail tickets anytime on Trip.com.
Hong Kong to Shenzhen High-speed Rail Travel Time
Travel time from Hong Kong to Shenzhen by high-speed rail depends on the schedule.
High-Speed Rail Schedule from Hong Kong to Shenzhen
The earliest high-speed train from Hong Kong to Shenzhen departs at {earliesttime}, and the latest departs at {latesttime}. There are {numoftrains} trains from Hong Kong to Shenzhen today. You can check the high-speed rail schedule from Hong Kong to Shenzhen anytime on Trip.com to plan your trip from Hong Kong to Shenzhen.
Trip.com Hong Kong to Shenzhen High-Speed Rail Booking Advantages
Booking high-speed rail tickets through Trip.com offers various advantages, making your high-speed rail journey easier and more convenient. More advantages are as follows:
- Authorized agent: Skip the lines and bypass verification.
- Mobile app: Check real-time ticket availability and book in 3 minutes.
- 60-day advance waitlist: Reserve your tickets up to 60 days in advance with no charge if unsuccessful.
Trip.com Hong Kong to Shenzhen High-Speed Rail Presale Booking
If you book high-speed rail tickets through Trip.com, you can reserve tickets in advance, even before they're officially on sale. Trip.com will hold your reservation and automatically purchase the tickets for you during the presale period. If we are unable to successfully purchase your tickets within one day of the official sale date, your high-speed rail booking will be automatically cancelled. You can also cancel your reservation at any time before the tickets are successfully purchased. Please note that tickets for popular routes may not always be available. In this case, Trip.com will issue a full refund.
*Note: Due to exchange rate fluctuations, ticket prices are subject to change. The actual price will be displayed on the final booking page.
Trip.com Hong Kong to Shenzhen High-Speed Rail Waitlist Feature
If you use the high-speed rail ticket waitlist feature, you will be added to the waitlist after completing the payment. Trip.com will monitor high-speed rail ticket availability and automatically book tickets for you once they become available.
Important Notes:- Waitlist requests can be cancelled free of charge at any time, and the payment will be refunded to your account within 10 business days.
- If the final high-speed rail ticket price is lower than the amount paid, the difference will be refunded.
- Joining the waitlist does not guarantee successful ticket purchase.
- The actual price shown on the final booking page shall prevail.
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