- A brief history of the British Rail Class 777 Metro
- How has accessibility been improved?
- What onboard features can you expect on new Merseyrail trains?
- Improved train staff and passenger support
If you’re a regular user of Merseyrail services, you may have noticed a few new members in their fleet family. The British Rail Class 777 METRO, designed and built by Swiss manufacturer Stadler Rail, is a state-of-the-art electric multiple unit (EMU) train revolutionizing journeys across the Liverpool City Region and parts of Cheshire and Lancashire. Below, we explain what you can expect onboard this new service, as well as a quick look at how it came about.
Photo by Rodhullandemu
A brief history of the British Rail Class 777 Metro
Ordered in 2016, construction of the Class 777 began in 2018, with the first unit officially entering service on 23 January 2023. These new trains are replacing the ageing Class 507 and Class 508 units, which have been in operation since 1978. In total, 53 units have been commissioned, including seven battery electric multiple units (BEMUs) capable of running on non-electrified lines.
How has accessibility been improved?
The Class 777 introduces significant improvements to passenger accessibility and convenience:
- Level boarding: A new sliding step bridges the gap between the train and the platform, allowing level access for all passengers, including those with reduced mobility, prams, and bicycles.
- Door operation: Unlike the previous fleet, the doors will not open automatically. Instead, passengers must press the external or internal button to open them.
- Lighting indicators: The door lighting system turns green when safe to board and red when the doors are closing, accompanied by an audible warning.
- One continuous carriage: The open-plan layout and wider aisles make it easier to move throughout the train.
Photo by WestRail642fan
What onboard features can you expect on new Merseyrail trains?
The Class 777 trains offer a load of modern facilities designed to enhance the passenger experience:
- Comfortable seating options: Choose from airline-style seats, seating bays, and tip-up seats for added flexibility.
- Standing support: Additional handrails throughout the train improve safety for standing passengers.
- Dedicated spaces: Wheelchair users, passengers with prams, and cyclists will find designated spaces for easier travel.
- Modern conveniences: Each train is equipped with USB and plug sockets under the seats, allowing passengers to charge devices on the go.
- Air conditioning: A controlled climate system ensures a comfortable temperature throughout the journey.
- Digital screens: Passengers can stay informed with real-time journey updates displayed on digital screens throughout the train.
- Help points: Emergency help points are located throughout the train, providing immediate assistance when needed.
Improved train staff and passenger support
Merseyrail has ensured that train managers are onboard every service from start to finish, offering assistance and advice to passengers. This commitment to customer service enhances safety and ensures a smooth journey for everyone.