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892Rey de Istanbul

1/5
1 Reviews
£26Western-style
TA用户Lets start with the positive. Last October my wife and I were in Barcelona staying at the San Augusti Hotel, which is opposite this restaurant. The staff in the restaurant were so friendly and the food/service so good that we ate there twice during a four night break. We returned this year and as a birthday treat decided to return to this restaurant. What a mistake!!! Sorry to say that the staff appeared incompetent and whilst ordering our meal we also ordered a bottle of white wine. A few minutes later our starter arrived (soup which was nice). A few seconds later a waiter ran to our table with a carrier bag containing a bottle of red wine. I pointed out the error and as he ran off. Having just started on our soup our main course arrived and was planted on our table. The mains contained salad, so difficult to ask him to keep it warm, A few seconds later the waiter ran in with a bottle of white wine straight from the supermarket shelf. When I told him it actually should be chilled he did get us an ice bucket and two glasses which were reminiscent of the glasses from the school dining hall. I honestly thought we were being set up by Candid Camera and was expecting Manuel from Faulty Towers to appear. To say the main course consisting of chicken (well cooked but lukewarm) Lamb, Peppers etcetera was poor is an understatement. Certainly the toughest meat I have ever tackled. Having attempted and failed to eat the main course our plates were removed then to add insult to injury they offered us the bread they had failed to give us with our soup!! I paid my bill and try to complain, however none of the staff understood English. Even worse I tried to complain in Turkish, however all of the staff were Spanish. The next evening we were leaving for our flight home when I noticed the shutters were down on the restaurant. This experience took the edge off my birthday and I sincerely hope the shutters stay down forever. This restaurant appears to be part of a chain, so hopefully