Gran Via Street 80 | Floor 14 of the Dear Hotel, 28013 Madrid, Spain
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What travelers say:
The sunset would be beautiful if it weren't for the building across the way that blocks it for most of the tables. The service was just awful. It was more than an hour after our appetizers when our waiter finally came and asked us if me wanted desert! We hadn't gotten our main course yet. When I told the host about it, his response was, "Nobody told me." We asked for our leftovers to take away and they lost them. Yes, lost them. Worst of all, I made the reservation and even sent an email explaining we were celebrating my daughter's 18th birthday. I received an email confirming my email. When we got there, it was as though we had walked in off the street. It was a disaster. I'm sure you can find better options in Madrid. Wish I had.
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