I was recommended my visitor friends to meet up here for drink and dinner. We drank on ground level and it was very hard to get attention from service staffs. They walked passed us like we were invisible. Our arms got so tired to wave for more drink orders. Later we moved to upstairs for dinner. The short hair lady so grumpy and so hard to call her to order too. I got up and stated that we wanna order food and more drinks after waiting for more than 10 mins. Food we ordered >> Burger,Grill Chicken, Miso cod were quite good as usual. But service was quite bad I couldn't give this place more than 3 stars this time.