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Phuket International Airport to Kuala Lumpur International Airport flight
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Phuket International Airport to Kuala Lumpur International Airport Flights Info

Cheapest one-way
TRY 2,810
AirAsia AirAsia 1h 40m · Direct Wed, Nov 18
Book Now
Cheapest return
TRY 5,355
AirAsia AirAsia 1h 40m · Direct Fri, Nov 27 - Mon, Nov 30
Book Now
Best time to book
November
Cheapest
Recommended airlines
AirAsia AirAsiaCheapest· From TRY 2,810 AirAsia AirAsiaMost booked

Explore the cheapest one-way and round-trip flights from Phuket International Airport to Kuala Lumpur International Airport over the next 90 days, with one-way fares from TRY 2,810 and round-trip from TRY 5,355. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Fri, Nov 27 | AirAsia
      KUL 07:40
      1h 40m
      Direct
      HKT 08:20
      Kuala Lumpur - Phuket | Mon, Nov 30 | AirAsia
      TRY 5,355 TRY 6,625
      19% off
      19% off
      TRY 6,625 TRY 5,355
    • HKT 13:35
      1h 40m
      Direct
      KUL 16:15
      Phuket - Kuala Lumpur | Wed, Nov 25 | AirAsia
      KUL 17:50
      1h 40m
      Direct
      HKT 18:30
      Kuala Lumpur - Phuket | Wed, Dec 2 | AirAsia
      TRY 5,393 TRY 6,625
      19% off
      19% off
      TRY 6,625 TRY 5,393
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Nov 26 | AirAsia
      KUL 17:50
      1h 40m
      Direct
      HKT 18:30
      Kuala Lumpur - Phuket | Wed, Dec 2 | AirAsia
      TRY 5,393 TRY 6,625
      19% off
      19% off
      TRY 6,625 TRY 5,393
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Mon, Jan 11 | AirAsia
      KUL 14:50
      1h 40m
      Direct
      HKT 15:30
      Kuala Lumpur - Phuket | Sun, Jan 17 | AirAsia
      TRY 5,439
      18% off
      TRY 6,625 TRY 5,439
    • HKT 16:00
      1h 40m
      Direct
      KUL 18:40
      Phuket - Kuala Lumpur | Wed, Jan 13 | AirAsia
      KUL 07:00
      1h 40m
      Direct
      HKT 07:40
      Kuala Lumpur - Phuket | Sun, Jan 17 | AirAsia
      TRY 5,439
      18% off
      TRY 6,625 TRY 5,439
    • HKT 08:15
      1h 35m
      Direct
      KUL 10:50
      Phuket - Kuala Lumpur | Tue, Nov 24 | AirAsia
      KUL 07:40
      1h 40m
      Direct
      HKT 08:20
      Kuala Lumpur - Phuket | Mon, Nov 30 | AirAsia
      TRY 5,476
      17% off
      TRY 6,625 TRY 5,476
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Wed, Nov 18 | AirAsia
      KUL 17:50
      1h 40m
      Direct
      HKT 18:30
      Kuala Lumpur - Phuket | Tue, Nov 24 | AirAsia
      TRY 5,567
      16% off
      TRY 6,625 TRY 5,567
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Nov 19 | AirAsia
      KUL 17:50
      1h 40m
      Direct
      HKT 18:30
      Kuala Lumpur - Phuket | Tue, Nov 24 | AirAsia
      TRY 5,575
      16% off
      TRY 6,625 TRY 5,575
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Sun, Jan 10 | AirAsia
      KUL 12:20
      1h 40m
      Direct
      HKT 13:00
      Kuala Lumpur - Phuket | Sun, Jan 17 | AirAsia
      TRY 5,635
      15% off
      TRY 6,625 TRY 5,635
    • HKT 13:00
      17h 25m
      1 stop
      KUL 14:00
      Phuket - Kuala Lumpur | Mon, Nov 16 | Normal Airline
      KUL 15:00
      6h
      Direct
      HKT 16:00
      Kuala Lumpur - Phuket | Wed, Nov 18 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest
      HKT 13:35
      1h 40m
      Direct
      KUL 16:15
      Phuket - Kuala Lumpur | Wed, Nov 18 | AirAsia
      TRY 2,810 TRY 3,795
      26% off
      26% off
      TRY 3,795 TRY 2,810
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Wed, Nov 18 | Batik Air Malaysia
      TRY 2,886 TRY 3,795
      24% off
      24% off
      TRY 3,795 TRY 2,886
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Nov 19 | AirAsia
      TRY 2,954 TRY 3,795
      22% off
      22% off
      TRY 3,795 TRY 2,954
    • HKT 08:15
      1h 35m
      Direct
      KUL 10:50
      Phuket - Kuala Lumpur | Sat, Jan 23 | AirAsia
      TRY 3,150
      31% off
      TRY 4,550 TRY 3,150
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Feb 4 | AirAsia
      TRY 3,150
      31% off
      TRY 4,550 TRY 3,150
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Fri, Feb 5 | AirAsia
      TRY 3,165
      30% off
      TRY 4,550 TRY 3,165
    • HKT 16:00
      1h 40m
      Direct
      KUL 18:40
      Phuket - Kuala Lumpur | Wed, Jan 13 | AirAsia
      TRY 3,188
      16% off
      TRY 3,795 TRY 3,188
    • HKT 08:45
      1h 35m
      Direct
      KUL 11:20
      Phuket - Kuala Lumpur | Wed, Nov 25 | AirAsia
      TRY 3,188
      16% off
      TRY 3,795 TRY 3,188
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Nov 26 | AirAsia
      TRY 3,188
      16% off
      TRY 3,795 TRY 3,188
    • HKT 13:00
      17h 25m
      1 stop
      KUL 14:00
      Phuket - Kuala Lumpur | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      HKT 13:35
      1h 40m
      Direct
      KUL 16:15
      Phuket - Kuala Lumpur | Wed, Nov 18 | AirAsia
      TRY 2,810 TRY 3,795
      26% off
      26% off
      TRY 3,795 TRY 2,810
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Wed, Nov 18 | Batik Air Malaysia
      TRY 2,886 TRY 3,795
      24% off
      24% off
      TRY 3,795 TRY 2,886
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Nov 19 | AirAsia
      TRY 2,954 TRY 3,795
      22% off
      22% off
      TRY 3,795 TRY 2,954
    • HKT 08:15
      1h 35m
      Direct
      KUL 10:50
      Phuket - Kuala Lumpur | Sat, Jan 23 | AirAsia
      TRY 3,150
      31% off
      TRY 4,550 TRY 3,150
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Feb 4 | AirAsia
      TRY 3,150
      31% off
      TRY 4,550 TRY 3,150
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Fri, Feb 5 | AirAsia
      TRY 3,165
      30% off
      TRY 4,550 TRY 3,165
    • HKT 16:00
      1h 40m
      Direct
      KUL 18:40
      Phuket - Kuala Lumpur | Wed, Jan 13 | AirAsia
      TRY 3,188
      16% off
      TRY 3,795 TRY 3,188
    • HKT 08:45
      1h 35m
      Direct
      KUL 11:20
      Phuket - Kuala Lumpur | Wed, Nov 25 | AirAsia
      TRY 3,188
      16% off
      TRY 3,795 TRY 3,188
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Nov 26 | AirAsia
      TRY 3,188
      16% off
      TRY 3,795 TRY 3,188
    • HKT 13:00
      17h 25m
      1 stop
      KUL 14:00
      Phuket - Kuala Lumpur | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      HKT 08:15
      1h 35m
      Direct
      KUL 10:50
      Phuket - Kuala Lumpur | Sat, Jan 23 | AirAsia
      TRY 3,150 TRY 11,504
      73% off
      73% off
      TRY 11,504 TRY 3,150
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Thu, Feb 4 | AirAsia
      TRY 3,150 TRY 11,504
      73% off
      73% off
      TRY 11,504 TRY 3,150
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Fri, Feb 5 | AirAsia
      TRY 3,165 TRY 11,504
      72% off
      72% off
      TRY 11,504 TRY 3,165
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Wed, Nov 25 | AirAsia
      TRY 3,188
      72% off
      TRY 11,504 TRY 3,188
    • HKT 13:20
      1h 40m
      Direct
      KUL 16:00
      Phuket - Kuala Lumpur | Fri, Nov 27 | Batik Air Malaysia
      TRY 3,203
      72% off
      TRY 11,504 TRY 3,203
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Mon, Jan 11 | AirAsia
      TRY 3,301
      71% off
      TRY 11,504 TRY 3,301
    • HKT 13:35
      1h 40m
      Direct
      KUL 16:15
      Phuket - Kuala Lumpur | Fri, Dec 4 | AirAsia
      TRY 3,309
      71% off
      TRY 11,504 TRY 3,309
    • HKT 16:00
      1h 40m
      Direct
      KUL 18:40
      Phuket - Kuala Lumpur | Fri, Jan 29 | AirAsia
      TRY 3,324
      71% off
      TRY 11,504 TRY 3,324
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Tue, Nov 24 | AirAsia
      TRY 3,354
      71% off
      TRY 11,504 TRY 3,354
    • HKT 13:00
      17h 25m
      1 stop
      KUL 14:00
      Phuket - Kuala Lumpur | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • HKT 08:40
      4h 15m
      1 stop
      KUL 13:55
      Phuket - Kuala Lumpur | Sun, Nov 15 | Singapore Airlines
      TRY 15,809 TRY 18,172
      13% off
      13% off
      TRY 18,172 TRY 15,809
    • HKT 10:40
      4h 35m
      1 stop
      KUL 16:15
      Phuket - Kuala Lumpur | Sun, Nov 15 | Scoot
      TRY 11,451 TRY 18,172
      37% off
      37% off
      TRY 18,172 TRY 11,451
    • HKT 14:35
      5h 20m
      1 stop
      KUL 20:55
      Phuket - Kuala Lumpur | Sun, Nov 15 | Firefly Airline
      TRY 9,532 TRY 18,172
      48% off
      48% off
      TRY 18,172 TRY 9,532
    • HKT 08:45
      1h 35m
      Direct
      KUL 11:20
      Phuket - Kuala Lumpur | Mon, Nov 16 | AirAsia
      TRY 4,638
      74% off
      TRY 18,172 TRY 4,638
    • HKT 10:40
      4h 35m
      1 stop
      KUL 16:15
      Phuket - Kuala Lumpur | Mon, Nov 16 | Scoot
      TRY 6,881
      62% off
      TRY 18,172 TRY 6,881
    • HKT 13:20
      1h 40m
      Direct
      KUL 16:00
      Phuket - Kuala Lumpur | Mon, Nov 16 | Batik Air Malaysia
      TRY 5,514
      70% off
      TRY 18,172 TRY 5,514
    • HKT 10:40
      4h 35m
      1 stop
      KUL 16:15
      Phuket - Kuala Lumpur | Tue, Nov 17 | Scoot
      TRY 8,762
      52% off
      TRY 18,172 TRY 8,762
    • HKT 13:20
      1h 40m
      Direct
      KUL 16:00
      Phuket - Kuala Lumpur | Tue, Nov 17 | Batik Air Malaysia
      TRY 4,223
      77% off
      TRY 18,172 TRY 4,223
    • HKT 19:10
      1h 40m
      Direct
      KUL 21:50
      Phuket - Kuala Lumpur | Tue, Nov 17 | AirAsia
      TRY 3,407
      81% off
      TRY 18,172 TRY 3,407
    • HKT 13:00
      17h 25m
      1 stop
      KUL 14:00
      Phuket - Kuala Lumpur | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Sat, Nov 28 | AirAsia
      TRY 3,286 TRY 4,802
      32% off
      32% off
      TRY 4,802 TRY 3,286
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Mon, Nov 30 | AirAsia
      TRY 3,331 TRY 4,802
      31% off
      31% off
      TRY 4,802 TRY 3,331
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Wed, Nov 18 | AirAsia
      TRY 3,543 TRY 4,802
      26% off
      26% off
      TRY 4,802 TRY 3,543
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Wed, Dec 2 | AirAsia
      TRY 3,664
      24% off
      TRY 4,802 TRY 3,664
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Fri, Nov 27 | AirAsia
      TRY 3,701
      23% off
      TRY 4,802 TRY 3,701
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Thu, Dec 3 | AirAsia
      TRY 3,747
      22% off
      TRY 4,802 TRY 3,747
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Tue, Nov 24 | AirAsia
      TRY 3,747
      22% off
      TRY 4,802 TRY 3,747
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Mon, Nov 16 | AirAsia
      TRY 3,777
      21% off
      TRY 4,802 TRY 3,777
    • HKT 17:05
      1h 20m
      Direct
      KUL 19:25
      Phuket - Kuala Lumpur | Tue, Nov 17 | AirAsia
      TRY 3,852
      20% off
      TRY 4,802 TRY 3,852
    • HKT 13:00
      17h 25m
      1 stop
      KUL 14:00
      Phuket - Kuala Lumpur | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights

Displayed flight fares from Phuket to Kuala Lumpur are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Which airline offers the cheapest flights from Phuket International Airport to Kuala Lumpur International Airport?

The cheapest airline flying from Phuket International Airport to Kuala Lumpur International Airport is AirAsia (from TRY 2,810) among 3 carriers operating this route. Based on Trip.com's latest 7-day flight data.
easyJet logo easyJet Wizz Air UK logo Wizz Air UK British Airways logo British Airways Jet2.com logo Jet2.com Virgin Atlantic logo Virgin Atlantic
AirAsia logo AirAsia Batik Air Malaysia logo Batik Air Malaysia Malaysia Airlines logo Malaysia Airlines

Trip.com Price Insights: Flights from Phuket International Airport to Kuala Lumpur International Airport

What is the cheapest month to fly return from Phuket International Airport to Kuala Lumpur International Airport?

The data is based on the past 12 months and shows the average monthly return fares from Phuket International Airport to Kuala Lumpur International Airport in the Trip.com database.

Based on Trip.com's data from the past 12 months, November is often the month to find the lowest fares from Phuket International Airport to Kuala Lumpur International Airport, with an average price of TRY 5,561. July is usually the most expensive month, with an average price reaching TRY 8,513.

TRY 8,513
TRY 7,037
TRY 5,561
TRY 4,085
  • TRY 5,561
    Nov
  • TRY 7,137
    Dec
  • TRY 7,076
    Jan
  • TRY 7,146
    Feb
  • TRY 7,210
    Mar
  • TRY 8,477
    Apr
  • TRY 8,303
    May
  • TRY 8,002
    Jun
  • TRY 8,513
    Jul
  • TRY 8,427
    Aug
  • TRY 7,115
    Sep
  • TRY 6,764
    Oct

What is the cheapest month to fly from Phuket International Airport to Kuala Lumpur International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Phuket International Airport to Kuala Lumpur International Airport for each month in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest one-way flights from Phuket International Airport to Kuala Lumpur International Airport are usually in November, with an average price of TRY 2,115. It is best to avoid July, when the average price can reach TRY 3,521.

TRY 3,521
TRY 2,818
TRY 2,115
TRY 1,412
  • TRY 2,115
    Nov
  • TRY 2,231
    Dec
  • TRY 2,206
    Jan
  • TRY 2,319
    Feb
  • TRY 2,181
    Mar
  • TRY 2,463
    Apr
  • TRY 2,986
    May
  • TRY 2,942
    Jun
  • TRY 3,521
    Jul
  • TRY 2,903
    Aug
  • TRY 3,172
    Sep
  • TRY 2,748
    Oct

What is the cheapest day of the week to fly from Phuket International Airport to Kuala Lumpur International Airport?

The data is based on the past 12 months and shows the average ticket prices from Phuket International Airport to Kuala Lumpur International Airport for each day of the week in the Trip.com database.

Based on Trip.com's data from the past 12 months, the cheapest departure day from Phuket International Airport to Kuala Lumpur International Airport is Thursday, with average prices usually lower than other days. Avoid departing on Monday as prices are typically highest on that day.

TRY 5,351
TRY 4,863
TRY 4,375
TRY 3,887
    Cheapest
  • TRY 5,351
    Mon
  • TRY 4,613
    Tue
  • TRY 4,514
    Wed
  • TRY 4,375
    Thu
  • TRY 4,486
    Fri
  • TRY 4,400
    Sat
  • TRY 5,269
    Sun

What is the flight schedule from Phuket International Airport to Kuala Lumpur International Airport?

Check the schedule for flights from Phuket to Kuala Lumpur and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. AK819

    Phuket International Airport

    08:45

    HKT

    1h 35m

    11:20

    KUL

    S M T W T F S
    Search

  2. AK825

    Phuket International Airport

    13:35

    HKT

    1h 35m

    16:10

    KUL

    S M T W T F S
    Search

  3. OD543

    Phuket International Airport

    19:25

    HKT

    1h 40m

    22:05

    KUL

    S M T W T F -
    Search

  4. AK827

    Phuket International Airport

    19:10

    HKT

    1h 40m

    21:50

    KUL

    S M T W T F S
    Search

  5. OD541

    Phuket International Airport

    13:20

    HKT

    1h 40m

    16:00

    KUL

    S M T W T F S
    Search
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FAQs for Phuket International Airport to Kuala Lumpur International Airport Flights

  • How long is the flight from Phuket International Airport to Kuala Lumpur International Airport?

    Phuket International Airport to Kuala Lumpur International Airport takes about 1 hour 18 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 10 daily flights from Phuket International Airport (HKT) to Kuala Lumpur International Airport (KUL).
  • The earliest flight from Phuket International Airport to Kuala Lumpur International Airport departs at 08:15, and the last departs at 20:15, with about 9 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Phuket International Airport (HKT) to Kuala Lumpur International Airport (KUL) is quite popular. Without considering departure times or holidays, tickets cost around TRY 6,050 in December, the most expensive month to book this route.
    • The distance from Kuala Lumpur International Airport to downtown is about 46km, by taxi about 1 hour.
    • The distance from Sultan Abdul Aziz Shah Airport to downtown is about 17km, by taxi about 30 minutes.
  • AirAsia Berhad (Malaysia) is a very popular airline operating an average of 3856 flights per month.
  • One-way flights from Phuket International Airport to Kuala Lumpur International Airport currently start from TRY 2,810, and round-trip fares start from TRY 5,355. The current lowest fare is a AirAsia flight departing on Wed, Nov 18; prices may vary depending on availability.
  • Yes. AirAsia Berhad (Malaysia), Malaysia Airlines and Batik Air Malaysia operate direct flights from Phuket International Airport to Kuala Lumpur International Airport, with an average flight time of 1 hour 12 minutes, and around 46 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Phuket International Airport to Kuala Lumpur International Airport is TRY 7,843. Prices may vary depending on the departure date, airline, and availability.
  • AirAsia Berhad (Malaysia), IndiGo and Firefly are the most popular budget airlines flying from Phuket International Airport to Kuala Lumpur International Airport, with one-way fares starting from TRY 2,810. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Phuket International Airport to Kuala Lumpur International Airport operates around 47 weekly flights, mainly by AirAsia Berhad (Malaysia), Malaysia Airlines and Batik Air Malaysia. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Phuket International Airport and Kuala Lumpur International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Find Cheap Flights with Trip.com

Note: Prices shown on this page are the estimated lowest prices and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed on this page are all-inclusive (including taxes, fuel surcharges, civil aviation development fund, etc.), with all fees confirmed before payment. Fees for luggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours—sometimes even in real time. The more popular the route, the more accurate the data.

Change & Cancellation Policy

Trip.com shows the cancellation and change policies for each flight ticket during the booking process, including any fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply according to the airline's ticket policy.
Cancellation/change due to a flight schedule change:
If the flight schedule has changed and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please visit the customer support pages.