Top 10 Whitehall Hotels

A wonderful stay to celebrate my husband’s birthday. Everything was wonderful from start to finish.A big shout out to Selim and his team for the beautiful decorations in the bedroom.. my husband was so pleased! Thank you for the complimentary upgrade to an Exec King Bed. Also staff in Madhu’s were ever so helpful. Excellent customer service from Neha and Amrit. A special thank you to Saka in front desk for his help too with the USB adapter!Hotel is in a superb location, rooms are big and spacious. Could do with a bit of updating though, which I believe they are in the process of doing. Overall, a fantastic stay and would highly recommend.

It was clear that they were understaffed. We had to wait an extra 30 minutes to check into our room because it was not ready. Food was not served quickly - we had to ask waiters to get us drinks (they initially told us to order our own drinks at the bar). Other couples were given tables ahead of us even though we were waiting in line first. Overall poor service for the whole weekend. The amenities are great - good food, leisure facilities and spa.

The advantage is that the location is very good, the restaurant is also very convenient, and most of the people staying here are British working-class people.

The location is good, the surrounding residential buildings are very quiet and safe. It is not far from the south Kensington subway station, and it takes only ten minutes to walk. In addition, shampoo paper towels, capsule coffee and other materials are free self-collection management, which is very convenient to take. The inconvenient place is to pay for cleaning, 25 pounds a time. And although breakfast is served, it is basically the same every day. The bread jam coffee series is basically standard. Although the bread is not freshly baked, the taste is still very good. I stayed for four days and felt that I was outside most of the day. I came back to take a bath and sleep. In fact, I lived in room 101. The shower was very smooth, but the sink was very blocked.

Stayed as a single for a trip to Covert Garden . Very small 'superior' single room although this did have a large bed . Facilities were clean ; but a shame there was no bedside light , so either bright overhead lights or darkness. A lot of gurgling noises from the pipes all night . Coffee machine did not work properly. Bed was comfortable . Breakfast was fairly good and the staff were helpful . This would be a better review were it not for my experience in the shower in the morning . From a comfortable temperature, the water suddenly turned scalding hot and I had to leap out of the shower. My skin was visibly reddened ( and I have pigmented skin) . Very worrying to think what could have happened with an older person or a child. There must be a failure of thermostatic control if the cold water supply is being used elsewhere. I notified the front desk about this and I hope that the situation is corrected asap for the future safety of other guests.

Clean and tidy. Meal deals are a good choice and free breakfast for children under 16 years old. Besides a good theme park. But a little bit far from train station.

The location is really good, located in the most prosperous area. It's about a 15-minute walk from the British Museum. Next to it is Oxford Street, where shopping is the most prosperous. We arrived at the hotel around 9:30 in the morning. The lady at the front desk was very enthusiastic to help us with the luggage storage. We were told that we could check in after 3 pm. The room is on the 2nd floor, with 2 single beds + 1 sofa bed. The sofa bed can only be said to be a makeshift bed (it is indeed a bit too soft). The bathroom is very clean and should have been renovated. The breakfast is a buffet, which is quite rich.

It was a nice stay. No complain.

Easy and convenient for access, staff are polite, room size is quite enough, bathroom size is ok, living enviroment is silent

Very close to the train station, convenient to Gatwick and downtown London, there is a supermarket downstairs, there is a restaurant nearby 5 minutes walk. Convenient transportation, worth booking again