Travelers Reviews of Abu Dhabi Hotels

Park Hyatt Abu Dhabi
4.7/5115 Reviews
Park Hyatt hotel earns 5 stars when it comes to service and luxury. The reception staff were extremely polite, presentable and proactive. They gave us a turtle toy when they say we had a toddler checking in, when we asked for late checkout it was offered without hesitation or making a big fuss about it. The pools are great but would definitely benefit from a shading system like trees or shade sails. The sun lounges were too close to each other on the pool but by the beach they were well separated. I love that the towels are present on the lounges saves time and effort to go collect from a booth. The beach itself was the highlight of my stay despite the water being hot due to summer season, I still enjoyed it alot. One recommendation to make the experience a 10 out of 10 is to make a walking track on the sand to protect our poor feet from the heat as it is a long walking distance to reach the lounges and the actual beach. The kids club needs more attention, it is tiny and messy inside. The outside area is good but too hot for summer. I would definitely repeat my visit when prices are a bit budget friendly because when it comes to customer service the staff here definitely stand out. I tried their buffet breakfast and the food, service and variety were excellent. The bakery section behind the pasta bar needs to have a wider entrance to make the access easier. Thanks for the lovely experience and stay!
Rixos Premium Saadiyat Island
4.4/546 Reviews
It’s not a very pleasant experience. When I made the reservation, I said it was the first day’s dinner plus the second day’s breakfast and lunch. When I checked in at more than three o’clock, I said it was the first day’s lunch and dinner. The second day only had breakfast. Check in The procedure is very slow, lunch must be used up before four o'clock, there is no way to eat. When the swimming pool was booked, it was said that it would open at 7:00, but I was caught up to swim at 8:45. Only suitable for children to play
The St. Regis Saadiyat Island Resort, Abu Dhabi
4.5/557 Reviews
This hotel is simply perfect. From the beautiful location (I didn’t know they had such a lovely beach in Abu Dhabi!), to the beautiful spacious rooms and the impeccable friendly service! We also had late dinner at Buddha Bar which was incredible. I cannot recommend staying here more highly. I can’t wait to come back with my children for a longer stay as they also have an awesome kids club that my kids will love!
Jumeirah Saadiyat Island Abu Dhabi
4.4/5121 Reviews
Magnificent hotel located on one of the most beautiful beaches in Abu Dhabi. The room, the service, the breakfast, the staff were very friendly and helpful both in the dining room and at the beach club. Thanks to Darwin for his welcome and to Yacine for being so professional.
Saadiyat Rotana Resort & Villas
4.5/570 Reviews
The reason I chose this hotel at the time was that it was new and opened in 2018. Compared to the St Regis and Park Hyatt on the left and right, which were both opened in 2011. Rotana is a local high-end hotel brand in the United Arab Emirates. There is indeed a certain gap between the service level and the international brands. For example, the facial expressions when facing guests, the overall breakfast arrangement, and the meal collection process need to be improved. Moreover, the check-in service this time was really bad. I booked a room with a sea view and a lounge, but the hotel received information about a room with a garden view without a lounge. It took two hours to find Ctrip on site to resolve the issue. , in the end I don’t know whether it was the hotel or Ctrip’s problem.

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