Av. Mohammed V, Secteur Touristique, Agadir-Ida-Ou Tanane Province, Souss-Massa, 80000, MoroccoView Hotel Details
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Royal Mirage Agadir Guest Reviews
3.5/5
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.6
Amenities3.5
Service3.5
Cleanliness3.4
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All reviews(68)
Positive reviews(36)
Reviews with photos/video(11)
Negative reviews(16)
Junaed
Stayed in Feb 2023
Family
1 review
1.7/5
Posted on Mar 5, 2023
I will get straight to the point. Location is great walking distance to beach. Apart from that everything else is horrible and the so called 4 star hotel is by far not a 4 star. I would give 1 star just for the location and view from balcony in room.
The rooms are outdated and not to a reasonable standard with socket fixtures broken, cracks in the wall and floors with dust or marks that look like dust, not very appealing. The worst comes in the bathroom toilet area, what can I say, definitely 0 star for this. Please see my attached photos that I took. The toilet had a really bad smell coming from it, maybe the water not sure bur again not easy to use due to the smell. The towels were ripped, shower head and curtain rail had rust all over them. The hair dryer in the washroom was I don't know maybe a 1960s hair dryer that barely blew out hot hair. I could go on and on. It was a terrible stay that I had to cut short to 1 night and rebook another hotel.
Even after asking reception about a different room to be moved into to give them the benefit of doubt, the response was all our rooms are like this.
Going onto the breakfast which was included for the 1 night I stayed again was poor. The bread was stale so was most of the dry stuff and fruit which I guess was used each morning for breakfast without checking the quality of food. Only good part was the fresh omelets and type of morrocon bread (misimin) that was made by the women. The coffee machine has had its days not dispensing any coffee but just hot milk or water. So breakfast isn't worth it overall. I read mixed reviews before booking here with some saying it's actually not bad at all and they don't understand why people are leaving low score reviews, they are totally confused in my eyes because you have to understand that this hotel is advertising as a 4 star and to get a 1 star service is like being robbed. So I would advise anyone looking to boom this hotel to avoid it. There are plenty better hotels in same area for same price or less. It's time the owners pulled their socks up and had a total renovation. Not to mention the pool area and seating, the seating were dirty and outdated and worn. The swimming pool not in use with the water being cleaned out. Overall a waste of money and 1 night. Got my holiday off to a horrible start. I've tried to upload photos but for some reason it is not letting me. I will try and find a way to get these uploaded as it's only fair for customers to make a sound judgement on where they stay and not be robbed from a place like this which I felt I was and I wouldn't want some other couple, group or family to experience the same issues.
Guest User
Stayed in Jul 2023
Couples
2 review
3.2/5
Posted on Sep 13, 2023
Average hotel but with a nice pool and good service
Guest User
Stayed in Apr 2023
Solo travellers
4 review
4.7/5
Amazing
Posted on Jun 2, 2023
Ideally located near the bay of Agadir. Good value for money. Only downside: unheated pool and lack of soundproofing at the openings.
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spitz
Stayed in Apr 2023
Business travellers
97 review
3.5/5
Posted on May 26, 2023
International style hotel featuring large interior spaces sumptuously furnished with comfortable leather sofas. Two lifts connect the 6 floors of large and comfortable rooms. Breakfast is American buffet style.
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Guest User
Stayed in Mar 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 12, 2023
Was pleasant stay thanks for the staff
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Rohit K
Stayed in Mar 2025
Solo travellers
5.0/5
Outstanding
Posted on Apr 11, 2025
I stayed in this hotel for 6 nights and was skeptical beforehand (this was due to reading reviews about how the ongoing construction had affected the stay of other guests, in which they advised to not visit this hotel) however the experience I received couldn’t have been better, every single member of staff was welcoming, kind , and happy to help whether it was the front desk staff, room staff, cleaners, room porters and the breakfast staff working. I do not know any of their names but everyone working there is a credit to the Royal Mirage and made me feel very welcome at the hotel no matter what hour of the day. On the 4th day of my stay I was faced with a slight inconvenience in which the electricity stopped working in my room, as a result I had to relocate rooms however the staff turned this around immediately and were very apologetic and transferred me into a new room swiftly. Finally, the rooms are well presented , bathrooms immaculate and the staff there make you feel like royalty , the hotel is in a great location too which makes it appealing to anyone who would want to visit agadir
Guest User
Stayed in Feb 2025
Family
2.0/5
Posted on Mar 24, 2025
We were looking forward to breakfast as we saw some good reviews about choice etc - however what we found was it was appalling - in all my years of travel I’ve never experienced anything as unpalatable as breakfast here!! Greasy omelettes, cold food that was in hot plates, very little choice, salad and fruit were ‘arranged’ on plates (looked like it had been thrown on) bread and rolls choice were okay as was the coffee and cold drink selection, the pastries were probably the best thing about breakfast. Renovations were underway - no spa Room was tired, it lacked the facilities one would expect in a 4* if mobility issues this hotel is not for you! The two positives - the staff were polite and helpful and the biggest positive was we got to spend some precious mum and daughter time together 🤎
Guest User
Stayed in Feb 2025
Couples
5.0/5
Outstanding
Posted on Mar 8, 2025
My partner and I didn’t stay here but we popped in several times for drinks to watch the sunset. Understandably, they don’t serve alcohol until early evening during Ramadan but are happy for you to use the pool out of season. Drinks are reasonably priced and come with popcorn, olives or mini tapas. Friendly bar staff and a clean bar, lounge and pool!
Guest User
Stayed in Jan 2025
Travel with friends
2.0/5
Posted on Feb 10, 2025
Arrived for 8:15pm and our rooms were not ready- apparently there was a problem with the electrics in our rooms, but the reality was the rooms were being renovated, so there was no electrical issue- the rooms were basic and had recently had a new bathroom fitted, as the grout on the tiles had not been cleaned off. Electrical wires hanging out , no fridge in the room, no bin or toiletries. My friends shower and toilet didn’t work, it did get fixed. These rooms were not yet fully renovated so why did they use them??? The door to the bathroom was not frosted and as soon as you open your room door you can see the shower and anyone in it ! Maintenance work ongoing - so drilling starts from 10am. WiFi- works in the lobby, worked for 1 day in my room on the 2nd floor but then stopped for the rest of the stay. Breakfast had a omlette stations, a fresh local bread station and usual cold and warm dishes. Other meals there was usually 1 each of meat, chicken and fish dishes. The desserts were the same pastry’s every day. I think most people choose B&B option as for the other meals the restaurant was virtually empty- hence why there isn’t a great selection. If you are used to Turkish buffets then you will be disappointed for the lunch and dinner. The food for dinner is freshly cooked and filling. the staff were great and chef would come out and make sure the dishes were well presented. Lobby area is nice and has comfortable seating. Location is of a main road and 5 mins walk, down 6 flights of stairs to the beach. The main attraction here has to be the staff, they are wonderful and go above and beyond. It goes some way in writing the wrongs of the hotel during the renovation. Ali - porter, the 2 ladies cooking omlette and fresh bread went above and beyond and are a real credit to the place. Pool was not heated but well maintained, smaller children’s pool and area to sit and relax-no issues with sunbed availability., Gym and sauna were out of order due to the renovations. Once the work is don’t it has the potential to be a nice hotel but we were disappointed.
Guest User
Stayed in Dec 2024
Other
1.0/5
Posted on Jan 18, 2025
Absolutely filthy hotel. We went for 7 nights of horror. Dirty beds, towels and bathrooms. Towels had holes. Only 1 socket in the room worked. Staff did not seem to care. The hotel is a complete misrepresentation online. Definitely not 4 star. Avoid at all costs!!
Stewart19741974
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 11, 2024
We go to royal mirage 4 time's a year and everything is wonderful and all the staff are amazing and very helpful wether it be the reception staff, security or the lovely manager Lulu who we book with personally. The food is amazing and it is a very well run and clean hotel with amazing balcony views and lovely pools and amazing Moroccan decor throughout. This time was our honeymoon and they went out of their way to make our stay such a memorable and beautiful honeymoon. Thanks guys see you in September love Mr and Mrs Hague ❤️
Response from Property: Dearest customers , Many thanks for your loyalty to Royal Mirage Agadir Hotel . Delighted to read that you had an excellent honeymoon experience among us . The entire staff is always happy to receive you at Royal Mirage Agadir so as to deliver you high standards and services . Looking forward to welcoming you again to ROYAL MIRAGE AGADIR HOTEL . Best Wishes to you and to your beautiful wife .
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Nov 27, 2024
I stayed at Royal Mirage with friends last year, and it was the perfect weekend escape. The staff were welcoming, and the rooms were cosy and well, equipped. The location was ideal for exploring the area, and the breakfast was fantastic—lots of choice and delicious! We loved relaxing in the lounge after a day out. It was such a charming spot, and I can’t wait to return. Highly recommend for anyone looking for a peaceful, well-located getaway.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 11, 2024
After reading the reviews about this hotel, I wasn’t expecting much - what a pleasant surprise I had. Good -The staff make this hotel special nothing is too much trouble, they proactively ask if everything is okay. Obviously love their jobs as they are so jolly and happy. They were kind to my Mum and myself and made us feel welcome. The young lad at breakfast and lunch was really helpful. - The public areas are clean and well maintained. Pool is large and safe. Lots of sun beds and parasols. -Rooms are spacious and clean, open shower powerful and hot, wet room type bathroom. -Balcony large with seating area. -we stayed on the sixth floor so good view of pool and beach. -Air con spot on. -Location, few minutes from the sea and restaurants. Be mindful that this is accessible by stairs but I’m sure there other ways. - we had lunch by the pool which was reasonable prices (photos below) Breakfast - egg station, fruit, pastries, hot food, cheeses, juice etc - the spa is being renovated but there was no building noise. Suggestions -could do with more room facilities such as kettle, fridge, hairdryer, iron. These may have available at reception but we didn’t ask. - the hotel is old but by no means derelict. Thank you for a wonderful stay. I would definitely stay again and recommend you
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 6, 2024
The staff was very good the people at the reception was very friendly the location of the hotel was very good near the seaside and the marina the room service came every day to clean the pool area was nice and staff at the pool was friendly the view was nice was near the mountain
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 4, 2024
Terrible hotel booked through Loveholidays who are dishonest. There was no spa as advertised. There was no private beach as advertised. The pool was green with algae. Room was tired with poor linen. Pool furniture was filthy. Breakfast was awful. No hot water. Air conditioning didn’t work. Horrible hotel. I complained to LH along with many others and did not receive compensation. They have since stopped promoting this hotel which says it all. Crooks at LH refuse to acknowledge we had a horrendous holiday.