Guest User
November 24, 2022
Since this was a terrible experience, I'm going to be really clear about the positives and negatives of the place: Positives: 1. Location, it's right on the beach Negatives: 1. Language: Most of the staff does not speak English. 2. Rooms: the quality of the rooms is very low, even for Indian standards. 3. Smell: The smell of the rooms since this are very old structure is bad, is like old humid wood. 4. Bathroom: The cleanliness and state of the bathroom is very bad, the smells are like sewer and incense mixed together. 5. AC: it works 5% of the times you try to use it. 6. The fan: it makes a sound so loud that you can hear it from outside the room with the door closed. 7. Service: The staff has no idea how customer service works, they're just interested in receiving your money. 8. Manager: There's no manager onsite for complaints or problem resolution. I'm not a picky customer, AT ALL, but when I receive service this bad, I have to be honest and clear about it. We paid $38 a night for this place, which is definitely not worth it. Save yourselves a bad experience that will ruin your few days in Goa and look for another place. The hotel has almost no international guests, only Indians. The room is so bad that I had to make a video so people don't think I'm lying.