Hotels Near ABQ BioPark Aquarium in Albuquerque

This hotel is a living museum, with all the modern day comforts. Everything was exceptional in this hotel, from the staff, to the restaurants, to the fitness room and the pool. Bed linens and pillows were very comfortable, and bathroom was well appointed. This by far is the best place to stay if you are in Albuquerque.

First the good: everyone was super helpful and accommodating, especially the ladies at breakfast. The made to order omelettes and pancakes were really good and the lady making them was so friendly and eager to please. The happy hour was also nice and the bar tender seemed to be a really good guy and was very efficient. The main desk staff were pleasant as well, no problems there. Here’s why I am giving 3 stars: The shower and shower curtain were not clean looking. The toilet bowl was the same way. I think it maybe just needs updated but it still left me with a gungy feel. Actually the whole Bathroom in general felt gross. Same with carpet. But here is the main reason why I would never come back: the water in the pool was so disgusting that I can’t even. There was no smell of chlorine or chemicals and the water was green and cloudy. Like real cloudy. So I thought it must be a saltwater pool so I swam but was still grossed out. The next day I asked the front desk if it was a saltwater pool which would explain the cloudiness and she said no it was chlorine. Girl, that pool hadn’t seen chlorine since like 1985. Ughhhhhhhh. So grossed out to be swimming in essentially dirty bath water. It was a busy pool. really hope the front desk clerk was wrong and if I find out it was a saltwater pool I will amend my review. But if this is correct, people clean up your pool!!!! So if you stay here, expect a great breakfast but stay out of the pool and don’t expect it to be a shiny and updated room because it is not. Or at least our room wasn’t. Yuck.

The hotel is new and very nice, however the sound travels and doesn’t seem well-insulated-like maybe minimal! We could hear toilets flushing down pipes behind our wall. The room was nice, bed comfortable and sitting area just ok because we had to put a towel under door to stop the whistling. The workout room was awesome-maybe the best part! Lots of equipment and has a wall of glass to look out. Breakfast was standard hotel fare and was just ok. Area isn’t the greatest as we were informed by hotel staff-we were told to drive to restaurant behind hotel instead of walking. We felt safe though.

We booked a King suite for 2 adults and 1 child and were put in the “Tower” area Rm#391 of the Hotel. The parking lot for this area sits behind a vacant commercial building that has some sketchy looking people hanging around, Drugs? ************? Homeless? were our first thoughts, the chain link fence that divides the properties is leaning over in spots giving the appearance that it has been climbed over several times and there appeared to be several vagrants in the area on the streets. We booked here for the use of the hottub which was not working and was told that the jets quit working the night before, which I have my doubts as this property is in desperate need of attention from the maintenance department. The outdoor lock of the tower building that you need your key card to enter is damaged and loosly hanging on the wall and the key card would not open it. Upon not being able to enter and reporting to the front desk they were already aware and said that it can be very temperamental. So we had to enter through the lobby and walk through “the maze” to get to our room. The walls throughout the property have several areas that need attention to cover the damaged paint that lend to the appearance of an old, tired, run down hotel. The sheets on the bed appeared clean. But the room itself needs attention. The bathroom ceiling was badly water damaged with pieces hanging down that was covered up with paint and deep scratches on the wall above the toilet. The corners of the floor in the bathroom need attention as they are collecting dirt and debris. The carpet in the bedroom is very old, loose and rippled creating a tripping hazard. The window sheers had two large vertical tears and several burn holes. The wall paper is separating in several areas and peeling away from the wall most notably in the upper corner of the bedroom. There were no visible outlets or charging stations near the bed. While searching for an outlet for my husband’s bi-pap machine we accidentally pulled the the very heavy oversized headboard off the wall thinking it would move with the bed. The headboard was only attached with two small screws that were easily pulled out of the wall. We immediately called the front desk to alert them of the accident. (Apparantly we’re not getting back the $100 deposit) The kitchenette area of the suite has very worn out cabinets, the vinyl flooring sounded and felt sticky when walking on it. There was a table in the suite but no chairs to sit at. There was no bedding or pillows in the closet for the sofa bed (we fell asleep and our 17yo daughter didn’t realize she could open the sofa bed even though she was told; but a pillow and bedding in the closet would have helped. Overall very dissapointed with the 1 night accomodations at the “Resort” rate of $463 +$100 deposit. This property appears to be an old Holiday Inn Suites that had some new paint slapped on it and they called it good. Would not recommend this property and will NEVER stay here a

Just got back from a trip to New Mexico that took us to Albuquerque for one night. So glad I booked this hotel and would highly recommend it! Traveling with my Dad, the suite at this hotel was a great (and more affordable) alternative to booking two rooms. There was a door between the main bedroom and a ”living” area with a pullout sofa, so we each had our own space with our own TVs and separate bathrooms. I took the bedroom which I found to be clean and comfortable. Interaction with the front desk staff was especially pleasant. They were genuinely friendly and helpful. Did not try the breakfast because one of my favorite breakfast restaurants, Village Inn, was right next door. Overall, a really enjoyable stay at an exceptional value!

My company hosted a four day event from Tuesday, September 20, 2022 to Friday, September 23, 2022. Erika in catering went above and beyond to make our event run as smoothly as possible, doing the job of multiple people. After the AC not working in one of the conference rooms for two days, Erika took the initative to switch our event to a different room with working AC. During the lunch rush in the hotel restaurant, Erika was taking orders, serving drinks, bringing out orders, and busing tables for 30 to 40 people, at times by herself, with no complaints, only apologies for being understaffed. Erika is truly an asset to this hotel, a joy to work with, and always has a smile on her face. On another note, the hotel is shabby. AC didn't work in the Lounge on the club level and at times in my room.