Top 5-Star Hotels in Alcantara

The hotel itself is a palace, the environment is very good, but there is a distance from the city center, compared to the secluded. Relative to the environment, the room looks normal. The hotel waiter has a general service attitude and can experience it in the environment. But once again, the black waiter accidentally sent a bathrobe and took the opportunity to look at the guests, because the check in was already six o'clock in the evening, the room had a bathrobe. Everyone is careful. It is because of the five-star hotel that there are quite a few such situations. Together with the Chinese, these waiters pay more attention to the mobile phone conference.

I booked a room with a kitchen. The hotel is stingy with consumables, such as paper pumps, washing powder, dishwashing detergent, and purified water. They often don’t refill them. You need to call to ask for them, but the phone is always disconnected.

Standard hotel but very clean, walking distance to Belém Monastery. Not much around the area in terms of shops, amenities etc. had to get Ubers everywhere. Hotel breakfast was nice, variety of choices. Staff were pleasant especially check in staff. Hotel roof has amazing view. Room service were rude & basically inexistent. Rooms were clean, bed was firm which is my preference but not for everyone.

I would like to make it clear that the accommodations at this hostel were as expected, taking into account that currently it is basically what one is looking for, when it comes to stays for a short period of time. But I missed clearer and more accurate information in the booking confirmation email. Because when I arrived at the hotel door and pressed the doorbell dozens of times without getting an answer, it was very stressful! My phone is from Brazil and I hadn't bought a chip from Portugal. I had to seek help from third parties, unknown people, thank God I found someone who helped me, but even getting into our room was a long way! Something that should have been very simple became almost a nightmare. Therefore, I would like to suggest that when making a book with a client, make it clear in the email the step-by-step instructions on how to enter the hotel and also the room! Make it clear to the person that everything is done remotely and we never even know who we are talking to. Not everyone will get there with working internet on their cell phone, and making a phone call is out of the question due to the price it would cost, as it would be International! Just a suggestion, so it doesn't happen to other people. Regards