"Everything was spotless. It's close to a tram/bus stop that takes you to Bayonne or Biarritz, or to the Anglet seafront in 10-15 minutes – fantastic! There are several restaurants and shops nearby. We would definitely stay again."

"With the good weather, this was a perfect resort hotel, except for a slightly dated feel, but it had that classic old-money vibe. The lake view was photogenic, but you couldn't look at it closely; the water seemed a bit eutrophic. The hotel has a free shuttle bus to Biarritz train station and airport, but we didn't know that and foolishly took the bus and taxi instead. We didn't experience breakfast or the overwater bungalows; personally, I think staying in a superior room was excellent enough."

"Simple and efficient !"

"No communication between them, very limited office hours. Poor service"

"If you're looking for mold, dirt and no privacy, this is the place for you! Water runs everywhere in the room, there's no privacy."

"Whilst I gave this a five realistically, I think it would be more of a 4.5. We had a lovely stay, It is such a beautiful area and there is lots to do. The hotel was generally great, but there are some things they could do. I think to improve it. The Good Location was amazing, Right on the beach with a promenade down to Biarritz. There were several beach cafe/bars in walking distance. However, it’s important to know they did get quite busy so it can be worthwhile booking. The room was very good. We paid extra for a Seaview and balcony which was well worth it as it was stunning sitting looking out across the ocean. The beds were very comfy and the room was clean and had good facilities. The outdoor pool was really nice. It was very clean and there were always plenty of sunbeds so no fighting to get the lounger! The staff were really wonderful they couldn’t be more helpful. They were so friendly and they really put themselves out for us a big thank you to all of them. there are a number of nice things to do in the area. You can walk to Biarritz is just over an hour or you can get a taxi or a bus from outside the hotel. There is a lovely nature reserve about 10 minutes walk from the hotel, which is well worth a look round and is free to visit. You can hire e-bikes from the hotel and cycle round to Bayonne. There is a safe cycle path all the way we did that and it made a nice afternoon out. Bayonne is really pretty and has a lovely cathedral to look around. What could be improved I felt that the breakfast could have been improved. Whilst what was served was nice it was quite a simple and basic selection and lacked the choice that you would expect from a 4 star hotel. A bigger hot food selection, some homemade cakes, more cheeses and cold meats would really improve this. The hotel food was nice but the snack bar only served from 12/2 and you could not get crisps/ice creams at all. This was frustrating as there are no shops nearby to get snacks from. A little snack kiosk or vending machine would be useful! The spa was fun but to be honest it did need a revamp. It was very tired looking and looked past its best. General Lovely time and I would go back to this hotel if they could just make a few improvements to the food and snack availability it would be perfect!"

"Very good"

"We appreciated the proximity to the square, the indoor swimming pool, as well as the free parking. The welcome and the staff were very pleasant."

"It's clean and tidy, but the area is a bit small."