Courtyard Hotels in Ann Arbor

We had a fantastic stay here. The staff was amazing and even during a pandemic the wedding was beautiful. Leah was amazing and helpful. Really enjoyed Meg at the front desk and the General manager was willing to help us with anything. Such a blessing to find this fabulous hotel for the wedding and rehearsal dinner. Thank you thank you

Hotel is good, (*๓ ́╰╯`๓) The only thing that can be included if breakfast is perfect! The surrounding traffic is quite convenient and the parking lot is big enough. The hotel to the restaurant can walk from the indoor passage, it is also very convenient!

We have stayed at other hotels when visiting our student and this is one of the best. Great location, great rooms. We were only there for a night but it did not disappoint. We walked to amazing restaurants and shopping. The curtains are actually blackout and the bed is so comfortable you will want to know what mattress it is. When you walk up the view over Ann Arbor is great.

Great hotel and clean with good amenities. Will be back. This is a good motel with a good price. Also very close to many shops and stores. Price is very reasonable as well. A new restaurant is being built next to the motel.

All of these positive reviews are shocking to me, definitely planted for sure. I stayed on this property when it was the Candlewood a few years ago and it was ok. Just got back from there and it has REALLY gone downhill. Checked in, went up to my room and it smelled like stale cigarettes and bad decisions, went back down to the desk and the clerk immediately changed my room. she was the best part of my stay, very pleasant and trying hard to help me. She walked up with me and agreed that the room smelled. She walked me to the new room and it smelled better. After being there a few minutes alone and looking around, I realized that this was NOT going to be good. The phone was not plugged in and there was no where to plug it in. The dishwasher door was broken and there were dirty dishes in it. The chairs were ripped and had food stains, the refrigerator was old and dirty made a very startling loud clunking noise when it powered off. the cheap coffee pot was broken and unusable, there was popcorn and filth under the couch that looks like it been there for a LONG time. The clock wasn't set to the right time in the bedroom. it was very dusty, dirt in the drawers, hair in the tub, chairs ripped and food stains on them, nothing was replenished, no body wash, soap, extra towels, dish soap, NOTHING. It looked like it was a quick ”flush and dust” ( Barely) after the last guest. I headed down to the front desk to see if I can at least get some supplies (I passed an old sock on the floor in the hallway, which remained there for my entire stay) and I saw a housekeeper along the way, I thought maybe I can ask her for what I need, I said hello and she IGNORED ME! I continued down to the desk, was telling the clerk what I needed and I heard a voice coming from the back yelling to have the housekeeper go up and make it right. I then asked for the manager, she came out and the first thing out of her mouth was I gave you a discount for one night of your stay because you weren't happy. I told her that I didn't want the discount I just wanted to tell her about what was wrong and she may want to consider training the staff better, she was very ”Canned” in her responses telling me that they are rated up in the 90s, its a great property, the staff is amazing and she was very sorry, BLAH, BLAH, BLAH. She said there was a long term guest that stayed before me (SO I guess that's a good excuse?!) I asked her to come up to the room and see for herself because i didn't want to ”Be that girl” and just complain and she completely ignored my requested and wanted to send her housekeeper up to make it right, but I had to tell her if I wanted her to go up fast because she was leaving for the day!( The one with the attitude that totally ignored me when I tried to approach her on the way down? No thank you) The manager was so snarky and phony, When I realized that she would be ZERO help to me I respectfully thanked her and wished her a good day, she yelled no YOU HAVE A GOOD DAY, as I

I made a temporary reservation and arrived at 11:30 in the middle of the night. There is only a twin room on the first floor. When I walked into the room, the smell was very heavy and it felt very damp and airless. This hotel is very large and newly renovated, the free breakfast is very rich, and the service is very good, someone will greet you with coffee or tea. There are coffee machines, refrigerators, and microwaves in the room. The hotel has a large swimming pool and gym. The surrounding area is safe and spacious, and the car can be parked freely. A few steps out of the hotel, there will be gas stations, supermarkets, and it is very convenient to buy some food and process it. The particularly good thing is that there is a car rental company in the hotel, and the car is parked right next to the hotel, which is a great service!

Chose to stay here because it was super close to a family member’s condo. We stayed in Room 100. It was more private than the others because it was on the end. There were outside table and chairs, which was nice. The room faces a playground/picnic type area, so might have only been private because it was Winter. Kitchen: stove, fridge, small coffee maker, big sink, and random dishes/utensils. The fridge did not have an ice maker, so had to go to main office for that. Coffee pot was starting to rust on the bottom, but was good enough. Small bar with 2 barstools. Bathroom: heater on wall didn’t seem to work but it was not too cold in there, bathroom sink took a really long time to generate hot water, encountered 2 spiders (one was tiny and one long legged), tiny shampoo & soap provided (I recommend bringing your own soap/shampoo/conditioner/lotion), no hair dryer in room but was able to get one from front desk. Heater/register worked but would click on and off throughout the night (which woke me up), bed was comfortable enough, television was not the best (the edges of the picture were missing so couldn’t see game scores), small futon next to bed. Closet was small but had hangers. There was a desk with a mirror on the wall (although would recommend bringing your own makeup mirror). We did not wake up early enough for continental breakfast, so can’t comment. Staff was friendly. They have Wifi but not the best. Room was pretty musty. If you are sensitive to mold, would not recommend staying in the room we were in. Not sure about the other rooms, this was our first stay.

With a stay at Residence Inn Ann Arbor Downtown in Ann Arbor (Old West Side), you'll be within a 5-minute drive of University of Michigan and Exhibit Museum of Natural History at the University Of Michigan. This hotel is 1.1 mi (1.8 km) from Michigan Stadium and 1.4 mi (2.2 km) from Nichols Arboretum.Enjoy recreational amenities such as an indoor pool and a fitness center.Grab a bite from the snack bar/deli serving guests of Residence Inn Ann Arbor Downtown. A complimentary full breakfast is served daily from 7 AM to 10 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in.Make yourself at home in one of the 110 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your memory foam bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.

I had 3 guests with me checking into 4 rooms for 2 nights. Check in was very good. Very accommodating. Everything was good except for 1 breakfast. Specifically paid more for this hotel due to the hot breakfast, not grab and go like a lot of other Choice hotels have moved to. Sunday morning breakfast was great. Well stocked and good, hot food, with good choices. Monday morning was complete opposite. The 3 hot entrées were empty and not being refilled. I saw at least 12 guests walk out of breakfast with nothing to eat. I made do with cold cereal and milk. Not a good way to start an 8 hour car ride from Michigan to Pennsylvania.