Hotel Pilar

Regarding the restaurant downstairs Pilar. The service is a disaster. We ordered two orders of oysters, but instead they brought us just 2, room temp disastrous looking oysters, that had any sauce. he just gave us a pepper and one slice of lemon. Whattawhat????? Seriously ??? Shame on you. When we asked to cancel the rest of them, he just rolled his pathetic eyes on us. Never ever will I come back to that "restaurant".

The friendly staff and super cool interior Location is great for getting to know the city with best galleries, restaurants, shops, museums, ... Great restaurant on the ground floor as well, great caesar salad and seasonal dishes. The rooms also have amazing views.

The small room we booked turned out to be not only huge but also an interior designers dream, the hidden staircase is a gallery full of contemporary art and the breakfast was a delight - even for breakfast-avoiders like me. The location could not be better if you like restaurants and being far enough away from the beaten tourist tracks.

foooodieeeeeeeeee alert So good! We had the Marisco Extremely good wines friendly staff and cool interior huge and green terrace, so perfect in summer But inside was reallu nice as well they gave us a good recommendation on the wine they serve great bottles as well

We were disappointed. We found the staff friendly and willing to help but were very unhappy with certain aspects of both the layout of the rooms and the standard of maintenance. In this connection, we were first taken to a room with one, rather dilapidated, cold water tap in the washhand basin (no hot water), a badly fitted toilet seat and a lack of space for clothes. To be fair, following our complaints, we were given a much better room. Even here though, the toilet seat was unaffixed on one side, so slid around, the main ceiling light was not working, the slot for inserting the room key card, and thus activating the lights, was broken so that on one occasion the card slipped out and extinguished all the lights, and the door into the room, like other doors in the hotel, was difficult to close. As to layout, a lot of space was taken up by a frankly superfluous bath, there was far too little space around the washhand basin for essential toiletries, the sink’s outflow system was either inefficient or blocked and the design was such that water from the tap tended to spurt onto the person concerned, and there was a general lack of storage space, typified by totally inadequate bedside tables. There are a number of other criticisms I could level but I hope the point is made. This is largely a management rather than a staff problem. A potentially very nice (and otherwise comfortable) hotel is spoilt by a number of defects, some of which require changes to the rooms’ layout but others simply call for regular maintenance checks to prevent defects before they occur.