Apartments in Durham

I have stayed at this hotel many times while visiting relatives. It is clean and comfortable. The staff is extremely kind, friendly, and helpful!!!! It has a remarkably good kitchen and I have eaten dinner there a couple of times as well as many breakfasts. Breakfast is varied and well prepared. The shrimp tacos and flatbreads are top-notch. I especially want to praise the front desk staff, the restaurant staff, and the maintenance people who I have had need of once. The workout room is also a good size, airy, and well equipped. I enjoyed the Peloton bike.I have TWO COMPLAINTS: 1. The pool has been unavailable for many months. It was closed during my visit in January and May. I like to relax in a swimming pool especially when the weather is hot. 2. The heavy sliding doors to the bathrooms in the rooms are difficult to close and open. They offer very little visual privacy and no sound privacy. I guess someone thought they were attractive or trendy. I don't find them attractive but in any case function is much more important on a bathroom door than style.

Facilities: very good Hygiene: very good Environment: quiet. It is also closer to downtown. good service There are many types of breakfast. reluctantly. There is a good Thai restaurant near the hotel.

My wife and I stayed April 9th-12th. We have stayed at this property several times now. We arrived right around 3pm, checking in online. We were greeted right away and were in our room in no time at all. Usually we are in a 4th floor room, overlooking the front of the property. This time we were on the 1st floor, with more of a woodsy view. This visit, like the others, was wonderful. Our room looked great, smelled great, and once again the room had a very welcoming feel. Everything worked well. The bed was super comfortable. Our previous rooms were always very quiet. This was true once again. This room is now my favorite, and I hope to be able to stay in this room again. Breakfast was delicious, and very satisfying. My issue with our last visit was that there was no mixing it up with the breakfast offerings on that 3 day visit. Same mains each day. I will say that on this 3 day visit, they did indeed mix it up a bit, and it was very much appreciated. Once again ,everyone from the property that we made contact with, were super nice. Just a joy to interact with. The price was right for our stay. And more than likely we will seek out this property if we have the chance to come to the area again.

I was stay 5night here on May29 to Jun3. 2023 My dauther said itch after atay here but we don't know reason why until we found bed bug at room(sofa bed mattress). I telling to front desk and the make change room for our left booked night. and I found cockroach at new room(differance floor) so.. when date of checkout Im going to front desk and ask for terminate to our goods. because we don't want bring our goods to our home. it will make more big problum. but they said I should bring all goods to my home now we can't left our goods at hotel after checkout. ??? also they said it is not bed bug. what?... I just ask termination from terminate company to our goods own from hotel for no more big problum. but they said it is not bed bug and they will throw away to our good if we left our goods at hotel. I has call to police for this situation and they provide storege for our goods, but still they said it is not bed bug and they will throw away to our all goods. please look my photo don't you think it is bed bug and cockroach? also I have movie bed bug and cockroach moving at hotel room. it is not possible uproad to here. I will make bill to hotel for replacement cost when hotel really throw away to our goods. I hope no one getting situation like us. remember first room coming bed bug and second room coming cockroach, is you trust to clean this hotel? even also hotel.manager said it is not bed bug, it is not cockroach, it is not our hotel's picture..????? It mean is they not gonna be hire termination company. they will provide same room to ohter guest on today without termination. They must be accept my claim and hire termination company for future. but they not.. they don't want spen time and money fir termination with specialized company. Im one of Gold member at hilton also have Globalist tier at Hyatt. I never has been experiance like this at Big brand Hotel.Im sure this hotel is most worth hilton in the world I will claim at website where I link to youguys. and hire lawer if I need. I will update result about this situation until case will closed.

An outstanding location near the interstate but not overwhelmed with traffic. Actually, very light traffic but great proximity to Duke University and Medical Center, eating, shopping, and an easy commute to Chapel Hill. Rooms where amazing and have convinced me to make Home2 my go-tos for work trips. The lobby in this new hotel was amazing. And the staff made everything even better! The night staff was incredibly polite and helpful and Priscilla and Mimi during the day were the best- even nice enough to hang on to my wife's forgotten pillow until we could come back to get it. HIGHLY recommended!

There aren't too many breakfast choices, but the taste is OK. It is very convenient to go to Duke University. The surrounding environment is very good. The two beds are very large and comfortable. There is free parking.

Great place, sure its a little dated but the staff were all great and very helpful. Its tucked away a bit and is very quiet. It is a large space with a lot of green areas and places to relax on the grounds. The front desk were always smiling and outgoing, breakfast was great and priced very reasonable. I recommend the hotel

Honest review: Bad points: My 11 month old was anxious to crawl after riding in the car, and the carpet looked clean enough. After 20 minutes of crawling, her legs, hands, etc were covered in dirt from the carpet (even though it was visibly vacuumed.) She had to stay in our arms or her pack-in-play for the rest of our stay. Also, the sink handles turned 45 degrees each time we used them, exposing the soap-scum beneath (just needed to be screwed down), thin walls allowing us to hear the couple in the next room and their guest discussing which sports channel to watch, a hole in the drapes, and scuffed furniture and picture frames. Good points: Absolutely beautiful lake and pool area! Delicious DoubleTree cookies, and very friendly staff. After staying at other DoubleTree hotels, I was surprised that the Doubletree group would allow this hotel to use the name in its current state of maintenance. Suggestion: Deep-clean the carpets and at least use a furniture marker to quickly hide a lot of the dinged places on the furniture and picture frames if new furniture is not in the near future.