CPH | Pevero Hotel

The location in Costa Smeralda is convenient, close to Porto Cervo and beaches. Guests appreciate the friendly staff, excellent breakfast, well-maintained pools, and spa facilities.

The moment we arrived we received a warm, and engaging welcome. We were especially impressed that the General Manager, Luca, took the time to greet us, a thoughtful gesture and great way to start our holiday. Every interaction throughout our stay was marked by impeccable service and attentive attention to detail. We were made to feel very special as guests. Our junior suite was beautifully appointed, and the expansive terrace offered a breathtaking view. The attention to detail was flawless, from the immaculate housekeeping to the little touches. Breakfast each morning was a highlight, with a wide array of delicious offerings, served with warmth. The guest experience team was outstanding, always present and on hand, they checked in with us daily, offering personalized recommendations that made our time even more memorable. The hotel grounds are immaculately maintained, and with a choice of five swimming pools to choose from, there was always a perfect spot to relax. The restaurant and pool bar teams delivered consistently exceptional service. A perfect stay, and we cannot wait to return. McGrath Family.

Our recent stay at this hotel fell well short of expectations for a property claiming to offer a five-star experience. The room was small, and the bathroom even more cramped. Basic amenities were underwhelming – the toiletries had an overpowering soapy scent, and a bottle of water in the room was priced at €5. Coffee pods were average at best. Breakfast was a letdown. Much of the food was kept behind closed doors, requiring guests to request items from staff, which made the experience awkward. The selection was limited, with no fresh orange juice and a very modest offering of hot items. One of the most surprising issues was the absence of an iron. For a hotel of this standard, it’s astonishing that guests are not provided with such a basic facility. The explanation given—safety regulations—seemed more like an excuse to charge extra for a service that should be standard. Your stuff won’t be ironed unless you pay! The check-in process was disorganized and slow. The cost of transportation arranged through the hotel was outrageous. We were charged €100 for a 10-minute ride to a beach club, and similarly high rates for other journeys, regardless of distance. A transfer to the airport was €130, despite the taxi meter showing much lower rates during the trip. (€20 euros to be exact). Altogether, we spent nearly €600 on taxis (during 3 days stay ) recommended by the hotel, which felt excessive and exploitative. On a positive note, the breakfast and dinner staff were excellent—professional, friendly, and attentive. However, the food itself was average, and dinner came with a hefty price tag of over €200. We enjoyed better meals for a fraction of the cost in the nearby town. This hotel can’t truly be considered five-star. As it stands, the value for money is extremely poor, and the overall experience disappointing.