To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.5
Amenities6.4
Service6.8
Cleanliness7.4
William Sun 1987
Business Room
Stayed in May 2023
Business travellers
177 review
10/10
Outstanding
Posted on Jul 8, 2023
very nice hotel and close to the castle, near downtown so can find anything easy.
Guest User
Standard Room
Stayed in Feb 2024
Couples
1 review
4.0/10
Posted on Apr 1, 2024
My tolerance level is very high, as I like sleeping outdoors and, above all, cheaply. However, this hotel urgently needs a general overhaul and should not rent out any rooms until then. The rooms were dirty (huge stains, cream splattered on the bedside table), there were loose sockets (hanging out of the wall), wallpaper was coming off (moisture?), laundry doors were taped shut, large areas of the carpet in the hallway were stained, walls and doors were dirty, broken, etc. I have attached pictures. Let's go on. The beds were rock hard, there was a slatted frame but it was on boards. The beds with footboards are too short for people over 1.80 m. You could hear every movement, not just your own. The walls are so thin that you constantly wake up. The fact that everything is old is not the problem, it is run down and simply no longer inhabitable.
Now for the positive. I moved to three rooms until I could imagine staying. (I got some cleaning products and disinfected a bit) The receptionist made an effort and was always friendly! The few stars are because it was simply an imposition and the lady in the morning was rude.
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6/11
Simone Klippert
Standard Room
Stayed in Dec 2023
Travel with friends
1 review
10/10
Outstanding
Posted on Jan 28, 2024
Everything worked out great, very friendly staff, very clean, extensive breakfast buffet. Greetings to the night porter who entertained us and provided us with more Schlappeseppel pop bottles😊 Anytime again👍
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Guest User
Single Room
Stayed in Aug 2022
Business travellers
2 review
4.0/10
Posted on Oct 2, 2022
I arrived at this hotel and immediately felt like I was back in the 70s/80s.
The elevator was old-fashioned and I was surprised that it still worked.
When I got to the room I thought that any prison cell would be more comfortable. The only advantage was that if you fell out of bed it wouldn't be a long fall.
The bathroom was dirty. The hairdryer or whatever it was supposed to be didn't work at all.
I'm never staying here again.