Georgian House Hotel

Convenient location near town, park, and transport. Friendly, attentive staff. Comfortable, luxurious rooms. Fantastic full English breakfast with locally sourced sausages. Additional cost for breakfast.

I’m deeply disappointed by the treatment I received from the receptionist at this hotel. I called to check on a friend who had stayed there the night before. I had personally dropped her off at the hotel, ensuring she was safe, as she had been drinking and I wanted to make sure she got to her room safely. The next day, we hadn’t heard from her, so I called the hotel out of concern. While I fully understand and respect data privacy laws (I work in the field myself), my intention was never to obtain any confidential information. I already had all of my friend's details, and was simply asking the hotel to confirm if she was okay or to pass along a message to contact us. Instead of handling the situation with empathy or professionalism, the receptionist interrupted me repeatedly, shouting “data privacy!” over and over before abruptly hanging up on me. This behavior was not only rude but completely uncalled for. A polite explanation or a basic assurance that they would try to get a message to the guest would have been enough. Hotels should prioritize guest welfare and show basic decency to those expressing genuine concern. What I experienced was shocking, unprofessional, and frankly unacceptable. I hope the hotel takes a serious look at how their front desk staff handles sensitive situations like this in the future.

This is the second time we've stayed here. We will definitely stay again. Everyone is so friendly and helpful. The hotel is lovely and full of amazing ornaments and pictures. We had lunch, dinner and breakfast, it was all delicious.