Hampton by Hilton Ashford International ★★★

"Clean strategic location next to the train station so easy access to central london"

Premier Inn Ashford (Eureka Leisure Park) ★★★

"We won’t return here. The lift was broken meaning walking carrying luggage to 2nd floor. The room had no glasses to drink from, tired looking bathroom, and almost no toilet roll/tissue meaning a walk down the 2 flights of stairs to get more within an hour of arrival. We decided not to bother with the food there. It’s okay and functional and not expensive but all other Premier inns we’ve visited have been better."

Ashford International Hotel & Spa ★★★★

"Reception was lovely and modern. Staff all really friendly and helpful. Pool was a good size and was nice to have a steam room and sauna too."

Travelodge Ashford Town Centre ★★★

"Staff member George has been very amenable to helping whenever on shift, a very friendly personality. Seems to be very hardworking and and tailors customers/guests needs to individual needs as suited. George seems to check that every communal space is clean, stocked for the customers and is always prompt to serve both at the bar and front desk. I have been very appreciative of his hospitality representing Travelodge, a very worthwhile hotel."

Premier Inn Ashford Central ★★★

"Receptionist friendly and helpful, unfortunately room is not really what I would call clean, it's what I would call grubby.. See pictures.. only 1 night stay so not going to make a massive fuss.. not up to Premier Inn standard.. also light in bathroom not working!"

Eastwell Manor, Champneys Hotel & Spa ★★★★

"The room was bigger than expected and had a patio to sit out on, the bed was comfy and everything is situated a short walk from the mews rooms. I did notice the bathroom was a bit dirty and the hot water for the shower went completely this morning. The maintenance man had to come out and fix the boiler to rectify the issue. The location is absolutely stunning and the gardens are well kept. It is really a beautiful part of the UK and the main manor building is lovely. The gardenia restaurant is closed a few days of the week for dinner and also breakfast which I didn’t think was ideal. So we had to go outside to eat dinner as the spa restaurant wasn’t really what I was looking for, for a nice evening meal. For breakfast we had to go to the sage spa restaurant which had a very limited selection of food. There were about 6 dishes to choose from, they said The chef doesn’t cook scrambled egg which is a breakfast essential so I basically had to have a plate of toast. As there was nothing that I wanted on the menu and I was told the smoothie machine was broken so I couldn’t even opt for that instead. This happened straight after the hot water had gone so was a bit of a dampener. I came to the hotel a few years ago when you didn’t have to pay for the spa access but now you do which is a bit annoying. Especially as you can only visit during breakfast or dinner hours even with the £20 surcharge. So then you have to either eat very late at night or have a late lunch otherwise the £20 won’t be well spent and you’d have to leave the spa after an hour"

Holiday Inn Ashford Central, an IHG Hotel ★★★

"Let’s start with the positives. Owen at the bar was outstanding and provided excellent service. The food quality at both the bar and breakfast was very good. Although the building is old and somewhat dated, it is clearly well maintained. The cleanliness standards throughout the public areas and the room were also very high. Unfortunately, our stay was significantly affected by the air conditioning in Room 130 not working. We reported the issue on our first evening and were led to believe it was a new problem that could be fixed. Instead, we were given a dusty fan to get through the night and were promised that we would be moved to another room the following day. The next morning, after speaking with the staff, we discovered that the air conditioning issue in Room 130 was actually an ongoing problem. We were also told that there had been no handover regarding the promised room move. The morning staff assured us they would do their best to arrange a move later that day. However, when we returned that evening, the staff again informed us that no handover had taken place and that there were no other family rooms available. As a result, we had no choice but to spend a second night in a room without air conditioning, relying on the same dusty and noisy fan. (On both days, outside temperature was around 35 degrees Celsius) The fan was in such poor condition that it was completely unacceptable to expect guests to use it. No guest should have to pay for accommodation under these circumstances. This is the worst experience we have had at any IHG hotel, despite being loyal guests for many years. While many members of staff were friendly and helpful, the lack of communication between shifts, failure to honour the promised room move, and the decision to continue allocating a room with a known air conditioning fault fell well below the standard we have come to expect from IHG hotels."

Travelodge Ashford ★★★

"We stayed with our dog. Paid an extra £25 for the dog. I assumed this is for extra cleaning so I don't object to that. However the room stank of dogs. We arrived quite late and figured all the dog friendly rooms would be the same so didn't see the point of complaining we just wanted to go to sleep. It didn't look dirty but there was no doubting the smell of dog. Made worse by the heatwave Wouldn't recommend if you're travelling with a dog. Room size etc all ok"

The Five Bells Inn ★★★★