Ashford Hotels with Breakfast

Staff excellent. room excellent. not exactly where i needed to be next day but acceptable. Beer selection poor. Hobgoblin Session IPA is not an ale. With Shepheard Neame on your doorstep Spitfire, Bishops finger. Offering a citrusy/zesty as the only alternative to a a multitude of lagers is poor. hobgoblin Ruby if tied to that brewery for this outlet would of been fine or some bottled alternative. Who ever specified to controls for the shower being opposite the shower head and not under it was a bl@£dy genius. No scalding of freewing whilst trying to set the temperature. Thanks for a very acceptable stay.

I booked and paid via Trip.com back in March 2026, however when we came to check-in, the receptionist told me that I had not paid? To avoid any embarrassment, I offered my card detaiks again. When I returned home, I checked my bank statement and that I had Indeed paid in full back in March 26, so I contacted the hotel and was refunded. Trip.com charged me £125 but the rate the hotel charged me on the day was only £107. I’m confused as to why it was cheaper to pay on arrival? The hotel was very average. It needs a lot of work to bring it up-to-date. This could be an amazing venue but the owners have unfortunately just let it run to the ground. Shame as it’s a great location and has fantastic potential Bed’s were comfortable but the cheap room fans were in effective in this heat.

Overall average experience. The bathroom condition was not very good and the cleanliness. See the attached pictures. No WiFi service. Not value for the money. Amenities were not very good. On average staff were helpful apart from some of them.

Fantastic service. Quaint rooms, comfortable beds and great breakfast. Owners went out of their way to get vegetarian alternatives, and were generally very welcoming and friendly. Affordable and close proximity to Canterbury City, would 100% recommend to everyone. Also a gorgeous dog on site!