Hotels Near Beach Access in Bahia de Banderas

I’d say 4.5 out of 5 stars! Beautiful hotel! The atmosphere was exactly what I was hoping for…colorful, lively, very clean. Lovely staff (Jaime at the front desk was so interesting to chat with…I swear he knows more about Canada than I do! and the beautiful ladies at reception who were always so helpful in answering our random questions, and securing taxis on our behalf- thank you). The couple that runs the attached breakfast restaurant are friendly, gracious, hard working. Please remember to tip them as this is their own business. The rooftop terrace was something to see…stunning view, lovely decor, even a live band one night! This hotel is right in the fun, lively centre of town. Very noisy at night from all of the live music everywhere. Everything is within a 10 min walk away. Bring good shoes, as the streets and sidewalks are very uneven, and you really have to watch your step. Our room wasn’t too bad in terms of the nighttime noise, you could hear it but we still slept. It kind of became a white noise. Apparently there are some rooms that are more noisy than others, but another couple we spoke with said the hotel staff relocated them to a quieter room with no problem. The rooms are supplied with earplugs. So if you’re looking for a quiet place, this isn’t the place for you. However, if you’re looking for a beautiful, lively, right-in-the-heart-of-the-action experience, 30 second walk to the beautiful beach, then you will love it here! So why not 5 stars? We were a little disappointed that we weren’t allowed to bring our own alcoholic bevvies up to the terrace, you’re only allowed to order from the bar. It was expensive so we hardly spent any time up there because of this. The rooms (standard) had no dressers to put our clothes away so it was difficult to stay organized for two ladies and all of our clothes. Norma did a very nice job of cleaning up after us. Thank you Norma!! There are only 3 selections for breakfast. Two of them include eggs, and the third is simply a fruit plate. I’m not an egg lover, and a plate of fruit, with no proteins or carbs, left me hungry and in need of food an hour later. However, my sister likes eggs and said the egg dishes were good. So because of this, I felt that the cost of our room for the week was a little high, but I do not regret the experience. I do recommend this beautiful hotel for those looking for a lively experience. In general, this most amazing little surf town with a huge zest for living the good life was an experience like no other. Completely different from the all-inclusive vacation, and I am now hooked on Sayulita. I loved Puerto Vallarta, but now that I have been to Sayulita, this will be my go-to spot in Mexico going forward. It is safe, the locals are friendly and laid back. Even the beach vendors are awesome and gracious.

The room is basically ok, but the small refrigerator is loud and I unplugged the power at night. A little far from the city, but the price is still OK. Is a good choice.

After a day of travel we pulled up in a cab and was told by an employee that our reservation had been moved to another hotel. Huh? Sounds the same in English and Spanish. I explained that our reservation was at this hotel and showed her the confirmation from Holiday Inn. Asked to see the manager who quickly dodged from behind the counter and through a door. Hm***h. Sounds the same in both English and Spanish. She showed herself after a 5 minute wait. I explained the problem, showed her the confirmation and was told that this hotel was booked. Yes, but I had a confirmation number. She was going to phone for a shuttle to take us to another hotel. Yes, but our reservation was for this hotel and our luggage was in a taxi outside and he wanted to go get more fares, not watch me make hand signs that meant “in a minute”. So my wife and I hopped in our waiting cab and off we went to another … Holiday Inn, who knew? It was about 750 meters from the first one. If only the manager had told me that she was sending us to a new Holiday Inn to balance the reservations or the work load, or redistribute the reservations to make the new hotel look good to management or something. Very unexpected and unnecessary. By the way, the new hotel is very nice and the staff courteous and helpful. The manager, not so much.

The location of the hotel is good, the attention of the staff was very regular, the room was clean, the television is very small and the Internet service is lousy, the signal in the room barely reaches it, it is very low and it is extremely slow.

My Visa was Charged 2 - two days prior to arrival. No relief, reconciliation, explanation as to charges both on my visa and in person. Treated by Reception Manager Sandra with total disregard and demeaning, demoralizing attitude. Still do not have a proper accounting of what each of the two rooms cost per day. Room request for disabled guest in my party ignored and we were placed in a room the furthest away from elevator. Within minutes of arrival in room the toilet bowel actually came right off. Had to leave room for several hours to affect repair. Which subsequently was just caulking and toilet was always wobbling. Shower leaked all over floor into the sink area. Bedding - blanket shredded Floor grout filthy Towels like sandpaper Pull out sofa broken - metal sticking out and filthy All inclusive food was absolutely disgusting. Repeat food daily. Repurposed food, ie; chicken nuggets turned into sweet and sour chicken. Pancakes like frisbee disks. No salad dressings. No vinegar. Restaurant was supposed to be ready/open at 7am at least for coffee. It was usually not ready until at least 7:15. The bellman actually took items left for maid for his wife he said. We had stayed here before and were so shocked and sad at the total downturn of the services and food. Let alone the room. Very, very disappointing all inclusive.